Finance Analyst

hace 4 días

Saltillo, México Johnson Controls International A tiempo completo

**What you will do**As an Order to Cash (OTC) Analyst you will work closely with our customers, performing and monitoring ensure accurate Billing and Collection activities; constantly working on maximizing timely and efficient payment from our customers across.**How you will do it**- Be responsible for activities related to a broad cross-section of Johnson Controls customer portfolios- Manage and take control of the Billing and credit notes process.- Manage collection processes, provide a high level of customer service where necessary, raise cases related to customer queries or issues- Maintain accounts and expected payment dates by interacting with customers to ensure timely payment- Analyze a range of accounts receivable reports to define strategic plans and set priorities- As well as using Excel, you will learn to access data from various ERPs like iScala, Baan, Oracle and Get Paid.- Support the business by understanding customer payment challenges and assist with the research of cases to resolve billing and customer service issues**What we look for**:- At least 1 year of experience in billing, collections or related.- Customer service focused with excellent verbal and written communication skills- **Fluent in English**:- Able to self-manage, with strong organizational skills- Team player with a pro-active approach and problem-solving personality- Innovative and constantly looking for opportunities to improve- CFDi 4.0 Knowledgment (Mexican Billing fiscal requirement)**Preferred**:- Customer service skills- Previous experience in credit and collections, billing and disputes, customer service, inside sales, accounts receivable and accounts payable is an advantage- Knowledge or experience of using ERPS (e.g. iScala, Baan, Oracle)- Intermediate to advance knowledge of Excel functions such as pivot table, V-Lookups and or basic formula- Ability to perform accounts reconciliation- Experience of working in a shared service center or outsourced environmentJohnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence or promotion.

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