CSS Manager I, Order to Cash, Americas

hace 3 semanas

Monterrey, Nuevo León, México Corning Inc. A tiempo completo

Corning is vital to progress – in the industries we help shape and in the world we share.

We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.

Our sustained investment in research, development, and invention means we're always ready to solve the toughest challenges alongside our customers.

Corning's businesses are ever evolving to best serve our customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, and automotive markets. We are changing the world with:

  • Trusted products that accelerate drug discovery, development, and delivery to save lives
  • Damage-resistant cover glass to enhance the devices that keep us connected
  • Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light
  • Precision glass for advanced displays to deliver richer experiences
  • Auto glass and ceramics to drive cleaner, safer, and smarter transportation

Corning Shared Services (CSS) supports Corning's businesses, through best-in-class and evolving operations, with a focus on actionable insights through evolving processes, ensuring compliance, and executing vital transactions. We work hard to actively support Corning's evolving businesses, eliminate manual processing of standard transactions, and act as a thought leader in digital transformation to be a top talent destination inside and outside of Corning.

The Manager I, Order-to-Cash (OTC) is responsible for the successful operation of the OTC stream, utilizing various tools and metrics to achieve success criteria as defined by CSS leadership. This individual will perform a critical leadership role as they optimize the stream and drive synergies between our business partners and OTC. They will play a key role in the successful execution of our annual cash goals.

Key Responsibilities
  • Working with key business partners, develops and implements an effective collection, credit and cash application strategy
  • Fosters and demonstrates an inclusive work environment by creating opportunities and promoting team development through coaching, mentoring and professional growth
  • Leads and develops the OTC stream, by setting challenging objectives, coaching and the annual review process
  • Working with the customer experience team, actively focuses on customer success and error free processes
  • Cross-functionally partners and collaborates to drive necessary improvement and enhance Corning's resiliency
  • Enhance the cash collection forecast process and monitors its effectiveness, challenges team to not accept mediocrity
  • Supports all SOX (Sarbanes Oxley) compliance requirements, and defines/redefines controls and processes to maintain best practices
  • Ensures compliance with all Corning Incorporated cash related policies
  • Develops relevant KPIs for measuring the efficiency and effectiveness of all cash processes
  • Escalates issues as appropriate to ensure timely and effective resolution and crisis response
  • Act as a thought leader in digital transformation
  • Demonstrates and champions a quality culture and mindset (including PEx and process control/process discipline)
  • Proactively partners with GPO (Global Process Owner) to ensure effective processes are maintained
  • Key participant in all collection and forecast meetings (Corporate and Business)
Experiences/Education Required
  • Bachelor's degree in Accounting, Finance or Management required
  • Demonstrated ability to work with multiple groups globally and in a cross-functional team setting
  • 3+ years of receivables experience preferred
  • Ability to grow a team and develop individuals
  • Superior problem-solving abilities, analytical skills, exceptional follow through
  • Ability to create strategy translating action and performance of BC requirements for stakeholders
  • Demonstrates initiative and effectively manages self and team through a fast-paced environment
  • Ability to interface at all levels within the organization and instill confidence and trust
  • PeopleSoft, SAP ECC6 and S4 Hana experience a plus
  • Experience using Salesforce
  • Strong organization skills, process rigor, attention to detail, responsive
  • Understanding of Shared Services/Finance Organization
  • Excellent written and oral presentation skills
  • Leadership skills to engage business leadership and leverage talent in a matrix organization
  • Highly collaborative
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