Logistic Customer Service Coordinator

hace 2 semanas

nuevo león, México Brembo A tiempo completo

Direct message the job poster from Brembo HR Manager @ Brembo | HR Management, Compliance The ideal candidate will have strong analytical and communication skills, passion for customer satisfaction, and the ability to ensure on-time deliveries and optimal demand planning performance across our operations. About the Role Assure Customer satisfaction related to product delivery on time/quantity/quality Liaise between customer and plant logistics; bringing voice of the customer within plant. Manage and support customer logistics specialist regarding customer orders and delivery management (EDI-ASN, Act as Brembo Plant Logistic interface with the Customer Logistics Responsibilities Fulfills customer inquiries and documentation regarding order, deliveries, shipments Contribute to Demand Planning activities within S&OP process. Monitors customer portfolio deviations in comparison toward S&OP demand. Coordinate achievement of customer service metrics (service level/backlog), special transport minimization Monitors the cumulative customer demand variation and accuracy highlighting critical cases. Monitors service level as published/communicated by customer to implement/follow up improvement actions. Qualifications Bachelor's degree or relevant experience +5 years of experience in Logistics, Planning, or Customer Service (Essential). Customer portals (Essential for OEM / Tier 1) High English level (Essential) Knowledge in process related to the C-TPAT Certification Knowledge in process related to the IATF Certification Inventory control, demand analysis, and problem-solving If you love creating innovative solutions, have a keen sense of proactivity and really want to work in one of the most renowned companies in the automotive sector... We are looking for you Seniority level Mid-Senior level Employment type Full-time Job function Supply Chain and Customer Service Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Brembo by 2x We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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