Platform Engineer

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate aculture of inclusionfor all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryPlatform EngineerWho is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.OverviewA successful Platform Engineer is going to drive amazing experiences for users using Ruby, Ruby on Rails or containers technology. Further, it involves using awesome agile practices, including cross-functional collaboration with infrastructure and QA teams, fast iteration cycles, continuous integration, continuous delivery, and writing well-tested code.Your primary focus will be Resolves problems of diverse scopes as they arise, escalating complex issues where analysis of the situation requires in-depth evaluation and judgement and performs implementations to optimize system/platform performance, efficiency, and capacity; may guide others on implementation and troubleshooting activities.Role- Develops, builds, maintains and tests assigned technologies, including associated software and hardware- Resolves problems of moderate scopes as they arise, and provides high-level technical assistance to development programmers and customers to ensure proper performances- Assists in implementation, supports configuration, and ensures standards, process, and procedures are in place- Supports compliance posture which includes escalating potential concerns, and implementing both risk mitigation plans and control functions- Drafts and reviews status reports and performs implementation and troubleshooting activities, updating project plans as required- Supports business and process improvement initiatives, proactively sharing ideas that may impact team performance- May manage smaller project/initiatives as an experienced individual contributor with specialized knowledge within assigned disciplineAll About You- Demonstrated initiative in building relationships with colleagues from multiple areas within Mastercard- Gains exposure to development of design, technology, and process standards- Gains exposure to working with teams that span multiple geographies and time zones- Experience navigating the organization to find internal resources and tools- Participates in business resource groups and global technical communities of practice (e.g., bizops team)- Gains experience supporting technology initiatives within own domain- Gains experience collaborating with internal partners to troubleshoot operational and engineering activities- Gains experience supporting process improvement efforts including automation and/or cloud deliveryCorporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.