Credit Controller

DACBeachcroft has an exciting opportunity for an experienced Credit Controller to join our Credit Control Team on a full-time, permanent, hybrid basis in our Bristol office.

This role would suit an experienced Credit Controller who manages their own ledger and thrives in a busy collections environment.

The Credit Controller (CC) will work as part of a busy team of around 6 credit controllers within the CC Department. You will be responsible for a ledger and achieving the firm's collection targets.

• High volume external/internal phone calls/emails chasing the firm's debt.
• Regular contact with Partners, Clients and fee-earners about their debt.
• Dealing with queries in-line with the ISO27001 requirements (internal & external).
• Use 3E software to manage a ledger, notes, queries.
• Frequent liaison with other teams within the Finance department.
• Regular meetings with management to discuss collections, escalations and problematic issues.
• Adhere to the firm's collection procedure.
• Understand & manage the Partners requirements.
• Ensure cash collection targets are met.
• Confident in own ability and able to look for a resolution prior to escalating.
• Handle confidential information in line with the firm's data security protocols.
• Collating & correcting Invoice data & cleansing existing data.
• Liaising with accounts to provide and receive information to ensure data accuracy.
• Contact the Sales Ledger Team to ensure allocations are completed accurately.
• Review all debt to identify matters in need of write off, or escalation.
• Use excel to sort, analyse & display data, & use pivot tables & V lookups.
• Occasional travel to other offices.

• Good credit control experience including managing queries is essential.
• Proven track record in reducing debt in a busy collections environment.
• Previous legal or professional services experience is highly desirable.
• Experience of 3E or similar accounting systems is highly desirable.
• A tenacious personality able to handle difficult phone calls and meetings.
• Lateral thinker able to generate creative solutions to complex problems.
• Ability to manage high workloads.
• A team player but able to use own initiative.
• IT literate with ability to pick up new systems quickly.
• Flexible with a positive 'can do' attitude.
• Good level of numeracy, spelling and grammar.
• Attention to detail, able to write concise and detailed emails.

We're a leading international legal business with over 3,000 colleagues and a diverse range of capabilities. We're market leaders in insurance, health and real estate but with a full-service offering, including growing Financial Services and Tech capabilities.

We are a fast-growing international business with offices around the globe. In addition to our 11 UK offices, we also have offices in Dublin, Madrid, Paris, Milan, Rome, Singapore, Argentina, Chile, Colombia, Mexico, Peru and Miami.

Working with us

Our vision is to be leading business advisers, recognised for our insight and our outstanding commitment to clients, and for being the place where talented people want to work.

Our flexible approach means that we help our colleagues to be their best at work, while recognising that they have all sorts of different interests and commitments outside work.

We pride ourselves on our supportive, approachable culture. We are trusted, appreciated as individuals and embraced as part of a team. Our strength comes from your diverse ideas and bringing the ‘whole you’ to work.