Customer Service Agent

hace 1 semana

Guadalupe, México HRO A tiempo completo

**Job brief**Facilities Management Leader focused on providing a seamless, intuitive experience for a vast portfolio of brands, across the United States and Canada.- Specializing in integrated facilities management,- Designs solutions to revolutionize and optimize clients’ multisite portfolios by improving service delivery,- Reducing costs, and providing strategic insights - all aimed at lowering total cost of ownership.**Responsibilities**- Managing large amounts of inbound and outbound calls in a timely manner- Following call center “scripts” when handling different topics- Identifying customers’ needs, clarify information, research every issue and providing solutions- Keep records of all conversations in our call center database in a comprehensible way**Requirements**:- High School completed- Advanced English- Schedule availability for training**Salary & Benefits**:- $11,00 Base salary- $2,000 Performance bonus- 40 hrs for week- 2 days off- Schedule availability 24/7- Food coupons- Life medical insurance- Permanent placement position / Direct hire**Salary**: $11,000.00 - $13,000.00 per month**Experience**:- Customer Service: 1 year (preferred)**Language**:- English (required)

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