Mexico City

DescriptionAre you interested in working with the World’s leading AI-powered Quality Engineering Company. Read onQualitest is looking for Site Reliability Engineer Lead in Mexico City.**Responsibilities**:Support and maintain monitoring for different productsHandle follow-ups and retrospectives for production-related incidents and tasksRecruit, mentor, and train NOCsRegular pro-active review and tuning of monitoring systems based on business needs and production incidentsRegular review and updating of operational delivery processes for the NOC TeamGathering information from different sources and then cross-referencing it in order to attain a resolution to production incidentsBuild cooperation and workflow with different teams such as Product, R&D, DevOps and Support teams to escalate, troubleshoot and resolve complex issuesEnsure proper documentation is provided for all supported NOC activities and standardsConduct Proof Of Concepts for new NOC tools and technologies.**Requirements**:Previous managerial experienceUnderstanding of Business KPIsScripting experience (Python/Bash/Other)Comfortable briefing and reporting to senior executives and clientsFamiliar with Cloud (i.e. AWS, GCP) network architectures and the world of the InternetPrevious experience with Logging, Monitoring, and Management systems (e.g. AWS CloudWatch, Google StackDriver, SignalFX, DataDog, ELK, New Relic)Experience with SQL (preferably Google BigQuery)Good analytical and technical troubleshooting skillsHigh English proficiency (verbal and written)**Benefits**:Why Qualitest?Work hard and play harder with our flexible and casual culture.Stay healthy - with private health insurance coverage offered from day 1 of employment.Shop and spend for things you need with our food card benefit which is accepted in over 6500 stores in Mexico.Get the help you need when you need it with our Employee Assistance Program which offers counseling services to you and members of your household at no cost. This service includes 6 free counseling sessions where you may speak with a licensed therapist, and licensed clinicians are also available to you 24 hours a day, 7 days a week.Gain access to over 3000+ training courses and peer to peer mentoring support, allowing you to become a master of your craft and learn new skills.Celebrating your achievements and milestones are important to us so we created our Employee Rewards and Recognition Program’s. Be rewarded and acknowledged for what you do and who you areEarn bonus’ via our Client Referral and Employee Referral Program’s. Refer and earn - tap your network for net-worth.Be a part of a company who strives to support for diversity and inclusion in the workplace - we are one, we are many at Qualitest. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences.Intrigued to find more about us?If you like what you have read, send us your resume and let’s start talking