Engineering Manager

Overview Engineering Manager role at Crunchyroll in Mexico City. You will manage a team of engineers responsible for the development, maintenance, and delivery of Crunchyroll’s web-based apps on living room devices and game consoles (e.g., PlayStation, Xbox, Nintendo Switch). You will collaborate with Engineering, Program Management, Product, and QA teams across the globe to shape the technology roadmap and maintain Crunchyroll’s position as the premiere anime streaming service. This is a hybrid role (3 days in the office per week) reporting to the Director of Engineering. The Role As the Engineering Manager, you will mentor, inspire, and grow the team while ensuring delivery of high-quality, performant, and scalable applications that meet user needs and team goals. You will own the development process, team performance, and contribute to strategic decisions. Responsibilities Run the daily operations of the engineering team and help manage scrum ceremonies such as grooming, sprint planning, daily stand-ups, and retrospectives. Lead a team of engineers to ensure the use of best practices, architectural standards, and scalability, encouraging a collaborative and high-performance work environment. Work with product and leadership to define and execute the development roadmap aligning with goals and customer needs. Collaborate with stakeholders and cross-functional teams to understand requirements, gather feedback, and communicate project progress and status updates. Manage project timelines, resource allocation, and budgeting to ensure successful delivery of projects. Monitor team performance, identify areas for improvement, and implement strategies to increase efficiency. Conduct regular one-to-one meetings with team members to provide feedback and support career development and performance management. Lead operational excellence by managing system outages, conducting root cause analyses, and driving continuous operational improvement. Participate in hiring and onboarding processes to attract top talent and build a skilled engineering team. This is a hybrid role located in Mexico City, Mexico, reporting to the Director of Engineering. We are currently considering applicants in Mexico City. Qualifications You have a Bachelor's degree in Computer Science, Engineering or commensurate experience in a related field. You have hands-on experience in building and delivering web-based applications at a large scale. You have proven experience in managing and leading engineering teams, with 3-5 years of direct people management experience. You are comfortable dealing with ambiguity and tackling complex problems while creating clarity and stability for your team. You have experience with Agile development methodologies and understand how to maximize their value. You have extensive knowledge of architecture and design patterns for building reliable, secure applications and can guide the team to make good technical decisions. You are proficient in web-based programming languages like JavaScript, and have experience with modern frameworks and technologies. You have excellent verbal, written communication and interpersonal skills, with the ability to collaborate with cross-functional teams and stakeholders. You have strong analytical and problem-solving abilities, with a keen ability to foresee long-term product goals and define a roadmap. Nice to Have Previous experience developing web-based applications with frameworks like React, Angular or Vue.js. Previous experience building web applications for resource-constrained hardware in form factors like mobile web, Smart TVs or embedded platforms. Familiarity with DevOps best practices, continuous integration, and infrastructure tools such as GitHub Actions and AWS. Familiarity with web testing frameworks such as Jest, RTL, Cypress, Selenium. Familiarity with backend technologies such as Node.js and RESTful APIs. Familiarity with video-related technologies such as HLS, DASH, HTML5 Video. Familiarity with OOP, SOLID, DRY, TDD. About The Team Client Core Engineering is a growing team of international engineers and technology leaders passionate about providing a world-class user experience for millions of anime fans watching on the web and living room devices worldwide. We provide and maintain solutions on all major device platforms, so your contributions on this team are central to our users’ daily experience. About Our Values We want to be everything for someone rather than something for everyone, and we model our values in all that we do. We value: Courage: We believe that when we overcome fear, we enable our best selves. Curiosity: We are curious, which is the gateway to empathy, inclusion, and understanding. Kaizen: We have a growth mindset committed to constant forward progress. Service: We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusion: we are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between Sony Pictures Entertainment and Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Sony Group Corporation. #J-18808-Ljbffr