Appointment Setter

hace 3 semanas

Tijuana, México Hikaru Services - Debt Support A tiempo completo

**Job Title**: Appointment Setter**Company**: TNA Global**Location**: Calle Hermenegildo Galeana 8133-4to piso, Zona Centro, 22000 Tijuana, B.C., Mexico**Employment Type**: Full-Time**Job Summary**At **TNA Global**, we are committed to building strong client relationships and driving revenue through strategic outreach. As an **Appointment Setter**, you will be the first point of contact for potential clients, playing a key role in fueling the sales pipeline. Your mission: generate qualified leads, schedule high-quality appointments, and support our sales team in closing deals that drive growth.**Key Responsibilities****Lead Generation & Outreach**- Identify decision-makers and qualify leads based on defined criteria.- Clearly communicate the value of TNA Global’s services.**Scheduling & Coordination**- Set appointments with qualified prospects for the sales team.- Coordinate availability and ensure accurate scheduling.**Customer Engagement & Follow-Up**- Build rapport with prospects to increase appointment success rates.- Address objections and provide answers to basic service inquiries.- Follow up to reduce no-shows and cancellations.**Collaboration & Reporting**- Maintain accurate lead and appointment data in CRM software.- Collaborate with sales reps to ensure smooth handoffs.- Track performance metrics and contribute to team goals.**Performance Goals**- Maintain a **call-to-appointment conversion rate** of at least **90%**.- Generate a minimum of **5 qualified appointments per week**.- Achieve at least **90% successful completion rate** for scheduled appointments.- Reduce cancellations/no-shows to **below 60%** through consistent follow-up.- Provide high-quality leads that support overall **sales targets**.**Qualifications**- Strong verbal communication and persuasive abilities.- Active listening skills and a customer-centric mindset.- Resilience and professionalism when handling rejection.- Tech-savvy; comfortable using CRM and scheduling tools.- Organized and efficient in managing daily tasks and follow-ups.- Goal-oriented and driven by measurable results.- Collaborative spirit with the ability to work well within a team.**Why Join TNA Global?**- Supportive and performance-driven culture- Career growth opportunities in Sales and Appointment Setting- Training and development to sharpen your skills- Be part of a mission-focused team making an impact**Ready to be the bridge between potential and success?**Tipo de puesto: Tiempo completoSueldo: $4,000.00 - $5,000.00 a la semanaBeneficios:- Días de maternidad superiores a los de la ley- Días de paternidad superiores a los de la leyPago complementario:- Bono de productividad- Bono de puntualidadTipo de jornada:- Lunes a viernes- Turno de 8 horasExperiência:- Cold calling & Appointment Setting: 2 años (Obligatorio)Idioma:- English (Obligatorio)Ubicación:- Tijuana, B.C. (Município de Tijuana) (Obligatorio)Lugar de trabajo: Empleo presencialFecha límite para postularse: 15/07/2025Fecha de inicio prevista: 15/07/2025

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