Technical Support Engineer

hace 6 días

Merida, México Kwan Technology Inc A tiempo completo

Technical Support Engineers at Kwan provide multiple channels of technical assistance to help ensure our Client's customers are securely and properly using their Identity Management security platform.We are looking for either a junior person with strong potential or an experienced A+ team member.- Technical support for customers purchasing and using the clients' products.- English speaking and can demonstrate the equivalent of CERF B1 (Intermediate Level)- Comfortable with office hours and able to adjust occasionally for customer convenience.- Assist in the design of technical solutions for customers based on Venafi and partner products and technology.- Work closely with other field teams to ensure cohesive product and service solutions.- Proactively communicate customer problems and record all customer interactions in our CRM system.- Assist the Customer in performing the installation and customization of the Client's products in the customer's environment.- Establish and maintain effective working relationships with clients.- Work effectively with QA and development to troubleshoot and resolve complex product issues.- Ability to potentially travel for customer or company events.- Help create and deliver product training.- Enterprise-level troubleshooting and Support experience- Public Key Infrastructure (PKI) including technology, standards, and implementations.- Understanding of large network design, layout, and operations.- Identity and Authentication technologies, e.g., LDAP, Active Directory. Okta, SAML, CyberArk- Database (MS SQL/MySQL) experience, including the ability to write queries.- Excellent presentation, verbal, and written communication skills.**Requirements**:- Bachelor's degree or equivalent experience.- Experience using Venafi's products and encryption technologies.- Basic scripting or coding understanding. (Bash, PowerShell, C#, Python)- Experience working with Kubernetes, Docker, or APIs- Direct security or systems management industry experience.- CISSP or other security certificates are a plus.

  • Technical Support Representative

    hace 2 semanas

    Merida, México Boldr A tiempo completo

    **A LITTLE BIT ABOUT Boldr**- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.- We are a global team, united by our desire to connect diverse people with common values for boldr impact.- We employ just over a thousand team members...

  • Technical Support Specialist

    hace 3 semanas

    Merida, México Boldr A tiempo completo

    **A LITTLE BIT ABOUT Boldr**- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.- We are a global team, united by our desire to connect diverse people with common values for boldr impact.- We employ just over a thousand team members...

  • Tech Support Data Engineer

    hace 3 semanas

    Merida, México Boldr A tiempo completo

    **A LITTLE BIT ABOUT Boldr**- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.- We are a global team, united by our desire to connect diverse people with common values for boldr impact.- We employ just over a thousand team members...

  • IT Lead Engineer T3

    hace 2 semanas

    Merida, México Boldr A tiempo completo

    **A LITTLE BIT ABOUT Boldr**- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.- We are a global team, united by our desire to connect diverse people with common values for boldr impact.- We employ just over a thousand team members...

  • Technical Program Manager

    hace 3 semanas

    Merida, México Boldr A tiempo completo

    **A LITTLE BIT ABOUT Boldr**- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.- We are a global team, united by our desire to connect diverse people with common values for boldr impact.- We employ just over a thousand team members...

  • Senior Software Engineer, Help and Support

    hace 1 semana

    Merida, México Afterpay A tiempo completo

    **Company Description**: - Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. - So we expanded into software and started building integrated, omnichannel...

  • Senior Software Engineer, Help and Support

    hace 1 semana

    Merida, México Afterpay A tiempo completo

    **Company Description**: - Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. - So we expanded into software and started building integrated, omnichannel...

  • IT Support Technician

    hace 2 semanas

    Merida, México Quattris Global A tiempo completo

    Trouble-shooting - Installation of IT Networking devices. - Rack and Stack **Job Types**: Part-time, Temporary, Commission Pay: $465.00 - $700.00 per hour Application Question(s): - Do you have a console cable? - Are you based in Merida? **Experience**: - Network Engineer: 2 years (required)

  • Software Engineer

    hace 4 semanas

    Merida, México Angi A tiempo completo

    Angi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at "home." For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!). We are on a mission to...

  • Equipment Engineer I

    hace 3 semanas

    Merida, México Jabil A tiempo completo

    At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design...