Continuous Improvement Eng., Amazon Customer Excellence System
hace 2 semanas
**DESCRIPTION**:The Amazon Customer Excellence System Team (ACES) has an opportunity as a Continuous Improvement Process Leader. You will be the link between station management and the ACES team. As a member of the ACES team itself, you will contribute to the optimization of the delivery stations operations, providing station with sufficient knowledge and appropriate tools to improve delivery performance.Your goal is to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment.Understand through execution, improvement projects to led in order to make easier mechanism to track metric deviation to achieve expected targets. Create sustainable mechanisms for operational excellence, so benefits remain as part of operational routines and work with World Wide teams to bring new tech solutions for MX.Key job responsibilities- Support OTR (On the road) Technology launches for Delivery Stations, Service Partners and Delivery partners.- Improve delivery success rates in Metropolitan and Mexico City Area.- Maintain SOP and standard processes materials updated according to the current standards- Analyze main metrics in weekly basis to develop improvement projects to maintain and achieve business goals.- Lead audits to verify accuracy to current processes by Ops Team, including processes established by support areas.- Support to Ops Team on weekly analysis oriented to detect deviation to the standard processes.- Offer ACES perspective to optimize packages flow and reduce wasting time, improving work flow.About the teamVision: Become Worldwide Operations reference by driving Operational ExcellenceMission: Promote Amazon's culture of innovation and excellence by influencing operations teams to identify, prioritize and deploy scalable mechanisms and solutions to optimize resources and achieve business objectives.**BASIC QUALIFICATIONS**:- Bachelor's degree in Industrial, Manufacturing Engineering, or related field with Administration or similar with continuous improvement methodology knowledge.- 5+ years in process engineering/continuous improvement- Proven track record in project management and process optimization- Fluent in English and Spanish (written and verbal)- Experience in high-volume logistics/manufacturing environments**PREFERRED QUALIFICATIONS**:- Strong data analysis skills (SQL, Excel, Minitab, JMP)- Six Sigma Black Belt certification- Master's degree in related field- Experience leading multidisciplinary groups. Engage multi-tasking in a fast-paced, high-energy environment.- Advanced proficiency in Lean Six Sigma methodologies- Experience with automation and technological implementation- Previous experience in Amazon Operations- Project Management skills
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Zapopan, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo**DESCRIPTION**: About Amazon At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon Operations Operations is at the...
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Zapopan, México Amazon A tiempo completoDESCRIPTION Amazon Flex works directly with independent contractors - called delivery partners - to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. We are seeking a Program Manager, for Amazon Flex, to help drive expansion and optimization of the program in Mexico. In this role, you will...
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Sr Business Continuous Improvement Manager
hace 2 semanas
Zapopan, México Toshiba Global Commerce Solutions - External A tiempo completoToshiba Global Commerce Solutions (TGCS) is committed to Retail thought leadership, transformation, as well as deepening relationships with Retailers and Technology partners. We provide additional value and services that help drive additional commerce, reduce friction, deliver enhanced digital experiences, simplify IT infrastructure, and provide deeper and...
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Sr Business Continuous Improvement Manager
hace 2 semanas
Zapopan, México Toshiba Global Commerce Solutions - External A tiempo completoToshiba Global Commerce Solutions (TGCS) is committed to Retail thought leadership, transformation, as well as deepening relationships with Retailers and Technology partners. We provide additional value and services that help drive additional commerce, reduce friction, deliver enhanced digital experiences, simplify IT infrastructure, and provide deeper and...
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Program Manager, Amazon Devices Beta
hace 3 semanas
Zapopan, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completoBachelor's degree- 3+ years of program or project management experience- Experience working cross functionally with tech and non-tech teams- Experience in defining and implementing process improvement initiatives using data and metrics- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF...
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Shift Manager Jr, Last Mile Operations
hace 3 días
Zapopan, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoCompleted High school diploma - Basic English (A2) - 2+ years' of previous work experience - 1+ years' employee and performance management experience At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the...
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Senior Software Development Engineer, Device Software
hace 2 semanas
Zapopan, México Amazon A tiempo completoDESCRIPTIONAmazon Device Software & Services team designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products. We use our superpowers and passion for building the impossible to help launch the next generation of innovative devices like Fire tablets, Fire TV, Amazon Dash, Amazon Echo and the new Amazon Key (as...
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Area Shift Manager, Last Mile Operations
hace 2 semanas
Zapopan, Jalisco, México Amazon A tiempo completoWhen you join Amazon as an Area Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive...
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Zapopan, México Amazon A tiempo completoDESCRIPTION The Device Cloud Services organization (DCS) is specialized in building foundational platform solutions that cater to a number of critical customer experiences. We are the platform solution provider for the Device businesses ranging from the E-Reader to Echo Family of Devices and expanding into third-party devices that connect to Amazon...
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Software Development Engineer
hace 6 días
Zapopan, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language The Amazon Device Services organization is hiring a Software Development Engineer...
