Senior Program Manager

Senior Program Manager - Embedded Partners If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we Don't worry if you don't check all the boxes – apply anyway We're focused on hiring the right people, not just the \"right\" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. The Work You'll Do: As a Senior Program Manager – Embedded Partnerships , you will oversee strategic tax compliance integration programs for global ISV and System Integrator partners, managing complex portfolios with multiple concurrent workstreams across various markets and product lines. This role requires exceptional leadership, deep technical expertise in e-invoicing ecosystems, and the ability to orchestrate large-scale, multi-year partner programs that span regulatory, technical, and commercial dimensions. You will define program strategy, establish governance frameworks, lead cross-functional teams, and serve as the executive interface for our most strategic ISV partnerships. You'll architect program roadmaps that balance partner priorities with regulatory timelines, coordinate delivery across multiple project teams, and drive strategic outcomes that accelerate market penetration and revenue growth. This role demands both strategic vision and tactical execution excellence in navigating complex integration architectures, compliance mandates, and partner ecosystems. More specifically, you will: Define and execute comprehensive program strategies for ISV partner portfolio, aligning technical roadmaps with business objectives and regulatory timelines across multiple jurisdictions Establish program governance frameworks, including steering committees, decision‑making protocols, escalation paths, and executive reporting cadences Lead strategic planning sessions with C‑level and VP‑level partner stakeholders to define multi‑year integration roadmaps and go‑to‑market strategies Architect portfolio‑level resource allocation strategies, balancing competing priorities across concurrent workstreams and partner commitments Drive program‑level innovation, identifying opportunities to standardize integration patterns, accelerate time‑to‑market, and optimize delivery efficiency Navigate complex organizational dynamics within Fortune 500 ISV environments, influencing without authority across engineering, product, compliance, and commercial teams Orchestrate quarterly business reviews with partner executives, presenting program performance, strategic recommendations, and joint success metrics Oversee 5‑10+ concurrent project workstreams across multiple partners, markets, and product lines, ensuring coordinated delivery and resource optimization Establish and monitor program‑level KPIs including on‑time delivery rates, quality metrics, partner satisfaction scores, and revenue impact Lead cross‑functional program teams including project managers, technical architects, compliance specialists, and customer success managers Maintain deep expertise in global e‑invoicing regulations, compliance mandates, and continuous transaction control (CTC) frameworks across key markets Guide technical architecture decisions for complex multi‑tenant integrations, API gateway strategies, and data transformation pipelines Leverage AI tools and technologies to enhance program efficiency, automate reporting processes, and drive data‑driven decision making What We Need From You 7+ years of progressive experience in program management, implementation leadership, or delivery management within SaaS, enterprise software, or consulting environments 5+ years managing complex technology partnerships, partner ecosystems, or multi‑stakeholder technology programs 3+ years in people leadership, including building and developing high‑performing implementation teams Proven track record leading programs with $5M+ in annual revenue impact and managing portfolios with 10+ concurrent workstreams Deep expertise in e‑invoicing standards (Peppol, UBL, CII, EDIFACT), tax compliance technology, and continuous transaction controls (CTC) Moderate understanding of API architectures, integration patterns, webhook implementations, and data transformation frameworks Experience with ERP ecosystems (SAP, Oracle, Microsoft Dynamics, NetSuite) and financial software integration landscapes Demonstrated success navigating complex regulatory environments across multiple jurisdictions (Latin America, Europe, Asia‑Pacific preferred) Executive presence with proven ability to influence C‑level stakeholders and drive strategic alignment PMP, PgMP, SAFe, or equivalent program management certification strongly preferred Bachelor's degree in Computer Science, Engineering, Business, or related field Proficiency with AI‑powered tools for project management, data analysis, and workflow optimization Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire Preferred Qualifications Direct experience with compliance mandates in Brazil (NF‑e), Mexico (CFDI), Italy (FatturaPA), or other e‑invoicing jurisdictions Background in technical architecture, software engineering, or solutions consulting Experience managing P&L or commercial responsibility for partner programs Familiarity with Salesforce, Jira, Azure DevOps, or enterprise project portfolio management tools Understanding of tax compliance frameworks including VAT/GST reporting, withholding tax, and fiscal representation Multilingual capabilities (Spanish, Portuguese, or other languages relevant to target markets) What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside Flexible Time‑Off Comprehensive Health, Dental and Vision benefits 401(k) with employee sponsored match Bi‑Weekly Meeting Free Days Globally recognized Training and Development programs Tuition Reimbursement, Time off to Volunteer, Charitable Giving Match, and more Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose‑built for always‑on compliance capabilities, our scalable IT‑driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud‑based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. 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