Mca Testing Fraude C04
hace 6 días
The Fraud Ops Specialist is an entry level position responsible for completing thorough risk assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in minimizing financial impact as well as protecting our client’s account and identity.**Responsibilities**:- Perform investigation of potential fraud activity on existing credit card accounts.- Respond to inbound client inquiries and assist with specific service-related requests and concerns- Provide solutions to client issues through the usage of all available resources under limited supervision- Complete assigned tasks in an accurate and timely manner- Consistently achieve individual and team performance targets- Contact card members to verify charges and recent activity to identify any potential fraud- Ensure a positive customer experience while- Determine specific verification procedures to be used in processing customer’s information**Qualifications**:- 1-3 years relevant experience- Minimum 1 year of customer service experience- Ability to process both inbound and outbound client calls- High attention to detail with the ability to interpret data and organize information- Consistently demonstrates clear and concise written and verbal communication- Demonstrated ability to remain unbiased in a diverse working environment**Education**:- High School diploma or equivalentThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Lic - Administración, EconomíaLugar de Trabajo - Moras del valleEsquema Hibrido**Objetivo**Revisar que los controles que tiene el área sea los adecuados para mitigar el riesgo**Funciones**:- Realizar pruebas de monitores, mensuales, semestrales anuales, hace un análisis adecuado de control y riesgo.- Identificación de pruebas- SeguimientoHabilidades- Analítico- Toma de decisiones- Tolerancia a la frustración- Trabajo bajo presiónExcel, Base de datos- **Job Family Group**:Operations - Services- **Job Family**:Fraud Operations- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting
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Mca Testing Fraudes C04
hace 2 semanas
Tlahuac, México Citi A tiempo completoThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...
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Mca Testing Fraudes C04
hace 2 semanas
Tlahuac, México Citi A tiempo completoThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...
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Mca Sr Analyst
hace 6 días
Tlahuac, México Citi A tiempo completo**Responsibilities**:- Participates from inception through implementation, in cross-functional or cross business issues designed to ensure business compliance with laws, regulations, and policy requirements across key/complex risk levels.- Utilizes Issue Management processes and project management methodology from the initiation, planning, control...
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Mca Coordinator
hace 2 semanas
Tlahuac, México Citi A tiempo completoThe Compl Bus Control Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise....
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Analista de Prevención de Fraudes Atms C04
hace 6 días
Tlahuac, México Citi A tiempo completoThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...
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Analista de Prevención de Fraudes Atms C04
hace 4 días
Tlahuac, México Citi A tiempo completoThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...
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Fraud Risk Intmd Analyst
hace 1 semana
Tlahuac, México Citi A tiempo completoThe Fraud Risk Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...
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Testing/ Controles Operativos
hace 1 semana
Tlahuac, México Citi A tiempo completoThe Ops Sup Sr. Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...
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Compl Bus Control Analyst C08
hace 2 semanas
Tlahuac, México Citi A tiempo completoThe Transaction Svs Associate is an entry level position responsible for providing analytic and administrative support to traders, in coordination with the Transaction Capture team.The overall objective of this role is to maintain position records and provide support with processes surrounding securities. **Responsibilities**: - Provide support to Treasury...
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Governance Officer
hace 2 semanas
Tlahuac, México Citi A tiempo completo**Responsibilities**:- Interacts with multiple Business units and is responsible for clearing and settlement of business- Manages daily reconciliation of trades, positions, margins and cash versus the exchanges and carry brokers- Supports daily margining and settlements with exchanges, carry broker and the firm’s clients- Performs computation and...
