IT Engineer Network

hace 3 días

distrito federal, México Zendesk Group A tiempo completo

We’re looking for an experienced **Network Engineer** to design, implement, and maintain our global network infrastructure. This role combines technical expertise with hands-on execution across wired and wireless networks, audiovisual systems, and office expansion projects. You’ll play a key role in ensuring that our global workforce stays connected, secure, and supported through reliable and scalable network solutions.**Cross-Functional Collaboration:** Work closely with endpoint, collaboration, and security teams to ensure seamless technology integration and user experience.* **Technical Skills:*** + **Core Networking:** A deep and demonstrable understanding of fundamental networking concepts, including TCP/IP, VLANs, routing/switching protocols (e.g., BGP, OSPF), VPNs, DNS, and DHCP. + **Hardware Platforms:** Hands-on experience with networking platforms from major vendors such as Cisco, Aruba, Palo Alto, and/or other equivalent enterprise-grade hardware. + **Emerging Technologies:** Familiarity with and/or experience in modern networking technologies, including SD-WAN, cloud networking (AWS) and Network Monitoring Tools + **Security & SaaS:** Experience with security platforms and cloud-native solutions, with Netskope experience being a plus. + **Collaboration Systems:** Working knowledge of AV systems and conferencing technologies (e.g., Zoom Rooms, Neat). + **Other Beneficial Skills:** Any experience with scripting/automation (e.g., Python, Ansible) or network automation tools is a plus.* **Soft Skills:*** + **Problem-Solving:** Excellent problem-solving abilities, with a proven track record of using Root Cause Analysis (RCA) to identify underlying issues and implement sustainable solutions. + **Communication:** Clear and effective communication, both written and verbal, particularly in the context of creating and documenting change controlprocedures.**Education:** Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).**Experience:** 5+ years of hands-on experience in network engineering or infrastructure operations, preferably in a global or multi-site environment.**Collaboration:** A collaborative mindset with the ability to work cross-functionally and manage stakeholder relationships during the change control process. #J-18808-Ljbffr

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