Back Office
hace 4 días
The **Back-Office/Customer Service Agent** is responsible for assisting auto insurance companies with procurement of vehicle titles, title paperwork, and working with financial institutions and vehicle owners.- Opening/scanning mail received- Call queue - Inbound calls (ability to answer basic questions, give claims updates and direct caller to correct party/team if applicable- Total Loss Packets (create and send all documents required per state guidelines)- Initial Lien Holder calls (Calls are to secure payoff information, Letters of Guarantee and Copy of Title)- Initial calls to owners/insureds (these are customer specific tasks and it used to inform owner of packet that will be sent to them)- Follow-up calls to owners/insureds to follow-up on needed documents or corrected documents needed- Follow-up calls to Lien Holders (for documents listed above in the initial call)- Will send out revised packets to the owners/insureds as needed- Will be held to the internal cycle times and other auditable criteria- Mail Approvals -Reviewing all mail to ensure that documents are compliant per State guidelines- Launch the "Okay to Pay" the owner/insured to the Insurance company after final review of file for compliance- Will monitor and work a shared inbox to ensure the tasks and directives are addressed and completed per company policy, timelines and contractual obligation.**Required Skills and Experience**:- Excellent communication skills in ENGLISH -- written and verbal- 6 months of office customer service experience- Education: High School degree- Proficient in basic office equipment and with Microsoft products- Ability to multi-task- Ability to work in a fast-paced environment- Excellent customer service skills and attitude- Basic math skills- Ability to read/write in English fluently and effectively*Tipo de puesto: Tiempo completoSueldo: $13,500.00 - $14,000.00 al mesBeneficios:- Ayuda o servicio de transporte- Caja de ahorro- Servicio de comedorPago complementario:- Bono de permanenciaTipo de jornada:- Lunes a viernes- Turno de 10 horasExperiência:- customer service: 1 año (Obligatorio)Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial
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Analista Back Office
hace 5 días
Puebla, México RecluTalento A tiempo completoEmpresa líder automotriz solicita: Back Office en ramo automotriz Experiência en - Atención al cliente - Realización de cotizaciones - Atención de solicitudes de financiamiento Credit y premium - Generar y aprobar cierres de contratos - Aprobar y validar pagos reflejados en estado de cuenta de los clientes - Atender peticiones para cambio de datos -...
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Back Office Agent
hace 2 semanas
Puebla, Puebla, México GGA Solutions A tiempo completoThe Back Office Agent processes documentation related to cars purchasing and insurance auctions.You'll be verifying documentation mostly, handling some outbound calls (around 30% of your time only), and sending emails to request missing documents or corrections.Requirements:6+ Months as fully bilingual agent.100% Bilingual English - Spanish. Minimum B2, and...
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Especialista Back Office
hace 1 semana
Puebla, México CENTRO LOGISTICO VITAL A tiempo completoSomos una empresa nacional, dedicada a la comercialización de equipo y materiales para laboratorio y técnicos dentales, estamos en búsqueda de **especialista de Back Office** - Requisitos_**:_ - Experiência mínima de 2 años en áreas administrativas/facturación. - Licenciatura eco-administrativa - Capacidad analítica y orientación a la resolución...
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Back Office
hace 2 semanas
Puebla, México Agencia de Reclutamiento A tiempo completoImportante empresa solicita: Back Office de **Chat y mensajes.** **Oferta laboral**: - Sueldo mensual - Prestaciones de Ley desde el **1er día**: - **Vales de despensa**: - **Fondo de ahorro**: - **Seguro de Gastos** Médicos Menores - **CAPACITACIÓN 100% PAGADA**: - 1 Descanso **FIJO** en fin de semana - Horario laboral de **08:00 a 17:00...
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Capturista (Back Office)
hace 2 semanas
Puebla, México GNT TELECOM S.A. DE C.V. A tiempo completo**Vacante para la empresa GNT TELECOM S.A. DE C.V. en Blvrd Nte Col. Las Hadas (plaza San Pedro) -Puebla, Puebla**:Importante empresa en telecomunicaciones con presencia a nível internacional **AT&T**Solicita Capturista (Back Office) con experiência**Requisitos**:- De 25 A 48 años- Sexo Indistinto- Experiência comprobable como auxiliar Administrativo,...
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Capturista (Back Office)
hace 2 semanas
Puebla, México GNT TELECOM S.A. DE C.V. A tiempo completo**Vacante para la empresa GNT TELECOM S.A. DE C.V. en Blvrd Nte Col. Las Hadas (plaza San Pedro) -Puebla, Puebla**: Importante empresa en telecomunicaciones con presencia a nível internacional **AT&T** Solicita Capturista (Back Office) con experiência **Requisitos**: - De 25 A 48 años - Sexo Indistinto - Experiência comprobable como auxiliar...
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Back Office Agent
hace 2 semanas
Torre Valcob Angelopolis Heroica Puebla de Zaragoza, Mexico GGA Solutions A tiempo completoThe Back Office Agent processes documentation related to cars purchasing and insurance auctions. You'll be verifying documentation mostly, handling some outbound calls (around 30% of your time only), and sending emails to request missing documents or corrections. Requirements:6+ Months as fully bilingual agent. 100% Bilingual English - Spanish. Minimum B2,...
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Back Office Agent
hace 1 semana
Puebla, México GGA Solutions A tiempo completoThe Back Office Agent processes documentation related to cars purchasing and insurance auctions. You'll be verifying documentation mostly, handling some outbound calls (around 30% of your time only), and sending emails to request missing documents or corrections. Requirements 🎧6+ Months as fully bilingual agent. 💯100% Bilingual English - Spanish....
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Back Office Agent
hace 1 semana
Puebla, México GGA Solutions A tiempo completoThe Back Office Agent processes documentation related to cars purchasing and insurance auctions. You'll be verifying documentation mostly, handling some outbound calls (around 30% of your time only), and sending emails to request missing documents or corrections. Requirements 🎧6+ Months as fully bilingual agent. 💯100% Bilingual English - Spanish....
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Bilingual Back Office Agent – Auto Docs
hace 1 semana
Puebla, México GGA Solutions A tiempo completoA local solutions company in Puebla is looking for a Back Office Agent to handle car purchasing documentation and insurance auctions. The role involves verifying documents and making a limited number of outbound calls. Ideal candidates should be bilingual in English and Spanish with a minimum B2 level and possess a High School Diploma. The position requires...
