Level 1 Application Support Analyst
hace 1 semana
We are hiring a Sr Renewals Specialist to serve as a key resource to a dedicated set of our most valued and high-profile customers to help them extract maximum value from their investment in our team messaging, video meetings, and a business phone product.**Consultants on in this role get to**:Be responsible for leading the renewal management process for large customers ($100k annual revenue), including negotiations**Qualifications**: Requirements**:- 2+ yrs experience in sales (B2B or B2C)- 1+ yr in the technology or telecommunications industry- Track record of meeting / exceeding sales targets- Experience managing licensing agreements and ability to negotiate commercial terms- Strong analytical and problem-solving skills- Excellent communication skills - fluency in English (B2) - and understanding of situational uses of different communication skills- Proficiency with Microsoft Office tools- Experience with unified communication services, including VoIP, PBX**Responsibilities**:- Managing a clear process to work through account renewals based on renewal date, size of renewal and complexity of renewal- Maintaining and growing monthly recurring revenue- Understanding how the revenue components impact financial goals- Coordinating with the Expand sales team and monitoring upsell/cross-sell opportunities with the customer- Running a professional renewal process and ensuring high customer satisfaction during the discussions and process- Maintaining good customer records in CRM- Submitting weekly forecast on renewals, down sell and churn- Escalating material churn or down sell scenarios**We offer**:- Competitive salary $20,000- Performance bonus- Weekends off- All law benefits- Food coupons- Paid Training- Permanent home office
-
Level 1 Application Developer Support Analyst
hace 7 días
Monterrey, México Sutherland A tiempo completoJob DescriptionWe are hiring a Level 1 Application Developer Support Analyst to serve as a key resource to a dedicated set of our most valued and high-profile customers to help them extract maximum value from their investment in our team messaging, video meetings, and a business phone product.**Qualifications**:**RESPONSIBILITIES**:
-
Level 1 Application Developer Support Analyst
hace 6 días
Monterrey, México Sutherland A tiempo completoWe are hiring a Level 1 Application Developer Support Analyst to serve as a key resource to a dedicated set of our most valued and high-profile customers to help them extract maximum value from their investment in our team messaging, video meetings, and a business phone product. **Qualifications**: RESPONSIBILITIES**: - Cloud Lending Application Developers...
-
Level 1 Application Support Analyst
hace 3 semanas
Monterrey, México Sutherland A tiempo completoSutherland is seeking an attentive and goal-oriented person to join us as an Level 1 Application Support Analyst.We are a group of driven and hard-working individuals.If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!**Qualifications**: RESPONSIBILITIES**:-...
-
Application Support Analyst 1
hace 3 semanas
Monterrey, México BlackLine Systems A tiempo completoGet to Know Us:It's fun to work in a company where people truly believe in what they're doing!Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and...
-
Application Support Analyst 1
hace 3 semanas
Monterrey, México Blackline Systems A tiempo completoGet to Know Us:It's fun to work in a company where people truly believe in what they're doing!Since being founded in ****, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process.Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and...
-
Application Support Analyst 1
hace 2 días
Monterrey, México BlackLine Systems A tiempo completoGet to Know Us: It's fun to work in a company where people truly believe in what they're doing! Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and...
-
Application Support Analyst
hace 6 días
Monterrey, México S&P Global A tiempo completoWe are seeking an Application Support Analyst - Data Support to be a key player in the implementation and support of our Global Index Data Platform that supports our major headline indices like S&P 500, Dow Jones Industrial Averages & also the co-branded indices with our exchange partners such as S&P/ASX, S&P/NZX, S&P/BSE, S&P/TSX, S&P/BMV...
-
Sap Application Support Analyst
hace 3 semanas
Monterrey, México Mahle A tiempo completoIn ****, MAHLE with its more than 71,000 employees, generated sales of around EUR 11 billion and with its 160 locations, including 12 large research and development centers, is represented in more than 30 countries.Come join our team at MAHLE!#StrongerTogether- The SAP Cross Application Analyst will play an important role in ensuring smooth day to day...
-
SAP Level 1 Support Analyst
hace 2 semanas
Monterrey, México Schneider Electric A tiempo completoA global technology company is looking for a Level 1 Support Specialist in Monterrey, Mexico. In this role, you will provide technical assistance to customers and internal stakeholders. Key responsibilities include acting as the first point of contact for support inquiries, troubleshooting technical issues, and documenting complex problems. Candidates should...
-
SAP Level 1 Support Analyst
hace 2 semanas
Monterrey, México Schneider Electric A tiempo completoA global technology company is looking for a Level 1 Support Specialist in Monterrey, Mexico. In this role, you will provide technical assistance to customers and internal stakeholders. Key responsibilities include acting as the first point of contact for support inquiries, troubleshooting technical issues, and documenting complex problems. Candidates should...
