Customer Service Agent

hace 3 semanas


Chihuahua, México BACK OFFICE DE CHIHUAHUA A tiempo completo

**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Parques De San Felipe - Chihuahua, Chihuahua**:**We are Hiring Join a different team, a different BPO.****Job Title**:Intake Specialist (Customer Service Representative)**Location**:On Site - Parques de San Felipe**Monthly Gross Salary**:20,300 mxn**MUST have**:Customer service experience (call center) and Advanced English Level.**Schedule**:8 hours + lunch + 2 days offThis is a role for Customer service functions, in a legal environment.**Responsibilities**- Conduct consultations for potential cases- Sign up new clients electronically- Set initial clinic appointments- Process and file legal documents- Meet walk-in clients & communicate with partner firms- Data entry and case documentation**Skills & Qualifications**:- Multi-tasking in fast-paced environments- Organizational & tech proficiency- Microsoft Word, Outlook, DocuSign- Excellent client service skills**Additional Benefits**:- A monthly lunch hosted by the client, at a restaurant chosen by the team, which varies each month.- Evaluations after 6 months where you can earn a 2% to 3% salary increase, for a total of 5% per year.- Quarterly $50 bonus for meeting metrics**Nível de educación deseada**:Media Superior**Nível de experiência deseada**:Nível Inicial**Función departamental**:Atención al cliente**Industria**:Call Centers / Telemarketing**Habilidades**:- customer service- advanced english level- capturing information


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