Principal Technical Program Manager

The Database development organization needs a seasoned Technical Program Manager to help with the initial release and subsequent feature implementation, testing and release management of a brand new Artificial Intelligence / AI based service.**Qualifications**:- About 7 years of program management experience with 2+ years managing large scale programs and projects spanning multiple technical teams and organizations. Experience taking a program from concept through launch.- Demonstrated ability to communicate effectively, motivate and lead others, improve productivity, handle multiple demands, give and receive feedback, solve problems, adapt to changing priorities, all while remaining flexible and fun to work with- Leadership skills - strong judgement, ability to work with technical and non-technical people at all levels.- Collaboration skills - empathy for our partners, willingness to share information, and ownership without ego; creates and promotes transparency, harmony, and accountability across the team.- Organization skills - superior planning and organizational skills in managing multiple facets of a large-scale project and track progress for multiple programs at once with strong attention to detail.- Communication skills - deliver regular project reports, excellent at both written and verbal content to effectively communicate with all levels across a diverse audience in various disciplines.- Problem-solving skills - Use problem-solving skills to isolate and solve problems with programs to keep progress on track.- Presentation skills - at ease presenting to technical engineering leaders, as well as to the general organization.- Technical skills - understanding of key technology terminologies in the cloud and software development area. Ability to learn new technical concepts quickly.- Tooling skills - exhibits mastery in the use of Jira and Confluence.- Demonstrated effectiveness, engagement and focus in a remote working environment.- Experience with working in remote teams across different time zones.- Experience with software development lifecycles.- Artificial Intelligence / AI experience is preferred but not necessary.Career Level - IC4Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products.- Plan, coordinate, monitor, and move forward projects tackling business, development, or operational challenges.- Work with cross-functional teams made up of diverse people with varied backgrounds, experiences and opinions across Engineering - Development & Quality Assurance, Product Management, and Release Management.- Drive effective teamwork, transparent communication, collaboration and commitment across multiple disparate groups with competing priorities.- Demonstrate flexibility and resilience in response to changing or ambiguous situations, directing changes through appropriate review and approval mechanisms.- Be a motivational leader comfortable working within a matrix organization where your powers of persuasion are key.- Be ever vigilant for continuous improvement opportunities, driving them to achievement.- Recognize situational severity and know when to push for actionable next steps toward resolution.- Juggle multiple projects with varying complexities, priorities, and timelines.- Lead regular status update meetings and ensure productive use of meeting time, including enforcing allocated time slots for presenters. Capture and distribute meeting notes (attendees, items discussed, what changed, blockers, next steps, action items).- Collaborate with other Program Managers to integrate planning and execution across teams.- Create and maintain comprehensive project documentation.- Develop team rapport in a remote work environment.