Software Development Manager, Devices Offline

Bachelor’s degree- Minimum 4 years working with software engineering teams- 6+ years of work in product and/or business development or equivalent experience- Experience managing software products at scaleJob summaryCome lead our team through a period of significant growth and impact to the reseller experience, with high visibility, and material contribution to the bottom line for the Devices organization.Want to change the way millions of people communicate, shop, and have fun? Want to help Amazon bring new products to customers covering everything from smart home devices, home monitoring, health and wellness, and net-new innovations to market?The Amazon Devices team designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products. We have also produced groundbreaking devices like Fire tablets, Fire TV, Amazon Dash, and Amazon Echo.What will you help us create?We are looking for a talented, customer-obsessed Software Manager to help expand Devices Offline Retail Tech team and drive innovation to expand our reach in the growing offline channel worldwide. You will integrate new Devices subsidiaries into the Amazon Devices supply chain, expand our reach into new global regions, and own key components in our perpetual inventory system for offline retail. You will identify new opportunities to leverage our services to the benefit of emerging businesses from across Amazon, expanding the impact of our team as we become a multi-tenant solution for our unique capabilities. You'll lead development of new reseller-facing software products end to end while simultaneously managing the business of multiple existing resellers and business groups. This role will entail partnering closely with other software engineering teams, product and program managers, user experience designers, logistics, sales, accounting, finance, and customer service leaders as well as internal product stakeholders across the company (e.g., Echo Devices, Device Accessories, Ring, Eero, Blink, Private Label Brands, Amazon Business, Amazon Publishing, etc.).The mental model is for this leader to be a technical evangelist (while demonstrating Ownership and Customer Obsession and understanding the broader business objectives), to fully leverage other teams where possible, and to justify additional engineering where there are remaining gaps. This role is a great fit for someone who thrives in a dynamic and complex environment, and who is sensitive to the diverse perspectives of stakeholders and works with them to resolve differences. We’re looking for customer experience-minded entrepreneurs who are passionate about innovating on behalf of customers and partners, demonstrate a high degree of technical product ownership, and want to have fun while making history. It is still Day 1 in the Devices business, and we need a creative problem-solver with exceptional judgment and the ability to deliver business results under ambiguous circumstances and tight timelines.This position is based in Guadalajara.Come be a part of Amazon’s product development. We want a technical product manager with strong leadership to help put Amazon’s products in the hands of customers all around the globe.In this role, you will:- Work with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility.- Write high quality distributed system software- Perform development and maintenance of key system features- Drive best practices and engineering excellence- Working in an Agile/Scrum environment to deliver high quality software against aggressive schedules.A day in the lifeIf you are ready to truly make an impact on products that are used by millions of people around the world, then we would love to talk to you.About the teamYou will be part of the Devices Offline Retail Tech team that has tripled in size over the past three years and is continuing to grow at a fast pace. You will build and grow a fifth team in the offline retail space which is responsible for onboarding new subsidiaries, expanding to new regions and building a new set of tools for new types of retail customers. You will help define and deliver a technical strategy and vision that requires large scale solutions, solving ambiguous customer journey’s and setting up new mechanisms, all providing high customer impact, immense career growth and job satisfaction with a healthy work-life balance. You will contribute or develop deep expertise in the areas of distributed systems, SDK, app development (React native & Typescript), backend services (Native AWS), data storage and data pipelines. The team manager will be responsible to build a tech north star of the new team, having a cross-team impact, influence, and scope to next level. Your initiatives will include key org-level goals having visibility and reporting to executive leadership on a regular basis.- A Master’s degree- 2+ years