Enterprise B2B Bilingual Customer Service
hace 5 días
**Overview****Managerial**This Position reports to the Director of Sales.**Requirements & Responsibilities**- Understand each client and project.- Set a clear vision so that the entire process is transparent for the client, and they know what to expect.- Build strong relationship fostered by gathering customer feedback.- Participate with multiple teams to incorporate feedback and improve the overall customer experience.- Communicate often with client.- Escalate any issues to come up with a resolution.- Keep a track record of Client Satisfaction.- Regularly review project KPIs.- Communicate client changes with the PM and Sales.- Organize quarterly strategy meetings with each client and the appropriate Wagento team members.- Lead client to set goals together with our team.- Drive projects toward successful completion in collaboration with PMs and Sales.- High level of English.**What we’re looking for**- Outgoing personality.- Strong work ethic.- Team Player.- Organized, result-oriented individual.- Competitive spirit.- Strong communication skills.- A self-starter.**Qualifications**- 2+ years CSM/CXM experience with measurable results.- Excellent written, verbal, phone, and presentation skills (required)- Agency experience with platforms like Magento, BigCommerce, VTEX, Hubspot, Marketo, Akeneo and other PIMs (preferred)**Benefits**(They Will change depending on the Location Hired depending on the labor law in your country)- Full-time.- Base + Commission.- Remote**:YES**:- Hiring In- Mexico, Bolivia, LATAM, Remote.**Job Types**: Full-time, PermanentPay: $30,000.00 per month**Education**:- Associate (required)**Language**:- English (required)Work Location: Remote
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Customer Service Representative
hace 6 días
Desde casa, México 1 Customer Service A tiempo completoJob Title: Customer Service Representative (Bilingual English/Spanish)Company: 1 Customer ServiceLocation: Remote - Mexicali, Baja California**Job Type**: Full-Time (40 Hours per week)Job Summary:Key Responsibilities:- Work with our ticket system to resolve customer inquiries and complaints in a timely manner- Retain customers and resolve customer complaints...
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Bilingual Customer Service Representative
hace 6 horas
Desde casa, México Omega Masonry A tiempo completoJob Offer: Bilingual Customer Service RepresentativeCompany: Omega MasonryLocation: Remote (CST Hours)Schedule: Monday - Friday, 8 AM - 5 PM CST (1-hour unpaid lunch)**Salary**: $6,000 - $9,000 MXN**Job Description**:What We Offer:- No impossible metrics - just complete your tasks, no unnecessary pressure.- No micromanaging - we trust you to do your job...
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Bilingual Customer Service Representative
hace 6 horas
Desde casa, México Omega Masonry A tiempo completoJob Offer: Bilingual Customer Service Representative Company: Omega Masonry Location: Remote (CST Hours) Schedule: Monday - Friday, 8 AM - 5 PM CST (1-hour unpaid lunch) **Salary**: $6,000 - $9,000 MXN **Job Description**: What We Offer: - No impossible metrics - just complete your tasks, no unnecessary pressure. - No micromanaging - we trust you to do...
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Sales Representative
hace 4 semanas
Desde casa, México B2B Service Holdco A tiempo completo**About Us**We’re a holding company of B2B service-based businesses focused on helping businesses thrive by solving their most pressing problems.**About You**You're a growth-oriented and results-driven sales professional with a proven track record of success selling B2B services via both inbound and outbound methods. You’re looking to make a big impact...
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Enterprise B2B Bilingual Customer Service
hace 6 días
Desde casa, México Wagento A tiempo completo**Overview** **Managerial** This Position reports to the Director of Sales. **Requirements & Responsibilities** - Understand each client and project. - Set a clear vision so that the entire process is transparent for the client, and they know what to expect. - Build strong relationship fostered by gathering customer feedback. - Participate with multiple...
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Bilingual Customer Service Representative
hace 1 semana
Desde casa, México CSC Generation A tiempo completoAt Backcountry, our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSport and, SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of...
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Bilingual Customer Service Representative
hace 1 semana
Desde casa, México CSC Generation A tiempo completoAt Backcountry, our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSportand, SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of...
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Bilingual Customer Service Specialist
hace 9 horas
Desde casa, México MedVertus Credentialing LLC A tiempo completoOverview: Are you a motivated, outgoing professional ready to make an impact in healthcare? MedVertus Credentialing LLC, a healthcare support services startup, is seeking a Bilingual Customer Service Representative to grow with our brand, build referral relationships, and connect practitioners to well needed support services for their practice.Benefits:Paid...
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Bilingual Customer Service Representative
hace 6 días
Desde casa, México CSC Generation A tiempo completoWith over 50 stores and the largest avocational cooking program in the US,**Sur La Table** offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table - and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital...
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Customer Service Representative
hace 4 semanas
Desde casa, México Brickon Property Management A tiempo completo**Customer Service Representative Job Description****Who We Are**:Brickon is a short-term rentals company, aiming to become the biggest and beloved brand of high hospitality in México, Latam and the world.**About the Role**:We are looking for an ambitious Customer Service Representative that can provide our clients and guests with the most professional and...