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At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Innovation powers all that we do, and our groundbreaking solutions deliver compelling communication and entertainment experiences to millions of customers worldwide. As part of our team, your next big idea could be our newest innovation. Here’s your opportunity to combine your passions for entertainment, media, and technology to transform our company and your career.As Specialist, HR Country Management you will:- Be responsible for supporting the HR Country Manager on country HR and legal compliance. Offering guideline, managing grievance and disciplinary procedures for the AGSS organization supervisors in Mexico.- Considering the expected high volume of hires and potential turn over characterized on this type of operations, the HRCM Specialist will work close with the supervisors on the on boarding and especially on the terminations processes preventing the company of labor process, by carefully reviewing the termination calculations and payment with the employees.- Fluent in English and Spanish- both spoken, and business written.- Bachelor’s degree (preferably) and 3-5 years’ experience gained within an HR function.- Ability to demonstrate influence and impact at a managerial level.- In depth knowledge of in country labor legislation.- Excellent communication skills.- Persuasive and resilient.- Pro-active, Self-confident, knowledgeable, and pragmatic.- Desired Previous Experience with Call/Contact centers- Able to find innovative solutions to difficult problems.- Change orientated and able to manage conflict resolution.
