Analista de Soporte a Contenido

hace 4 semanas

Chihuahua, México AutoZone A tiempo completo

**SUMMARY**:The Content Admin works with large amounts of automobile parts electronic catalog data, assisting in the analysis, research, interpretation, and validation processes. Manipulates and processes data to meet requirements and works for a better standardization of information and optimization of workflows by following data governance best practices.Also, assists in managing user accounts, roles, and permissions to systems. Updates and creates new process documentation as needed.**RESPONSIBILITIES**:- 50% Users, Tools, and Resources- Maintain an up-to-date record of users, roles, licenses, location of digital resources, installation files- Provide onboarding and training to users on policies and procedures.- 30% Data Management- Keep production records and backups.- Maintain accurate records of validations assigned and expected to conform to standards- Write and maintain process documentation and aids.- 10% Communication and reporting- Calculate KPIs to the Content Support Coordinator / Admin on: Average resolution times, number of issues resolved, projects and tool development, and VCdb, PCdb, Qdb, Padb, implemented changes.- 10% Data standardization and Bridging- Identify needs or inconsistencies in AutoCare VCdb, PCdb, PAdb, Qdb information as well as brands creation.**REQUIREMENTS**:- Level of formal education: Associate degree or equivalent.- Area of study: Automotive or mechanical associate degree, Information and Communications Technology (ICT) or related field of study- Years of experience: 0-2 years- Type of experience:- Experience with Excel, systems administration, data governance, customer support- Auto parts knowledge and computer skills- Intermediate Excel- Knowledge of data governance frameworks and best practices, including data classification, data quality, data lifecycle management and data security tools- Ability to interpret, analyze, research and validate large amounts of data in Excel spreadsheets- Other/preferred:- Knowledge of Jira and Agile methodology is a plus- Experience performing systems or IT administration- Communication skills- Fluent English and Spanish

  • Analista De Soporte Al Cliente Con Membresía Totalpass

    hace 4 semanas

    Chihuahua, México Totalpass México A tiempo completo

    Una empresa dedicada al bienestar busca un Analista de Soporte al Cliente en Chihuahua.Serás el enlace entre gimnasios y el sistema, gestionando datos, capacitando usuarios y resolviendo consultas.Se requiere licenciatura en áreas afines y 1-2 años de experiencia.Ofrecemos contratación directa con un esquema 100% nómina, membresía Totalpass, vales de...

  • Analista de Soporte Técnico

    hace 7 días

    Complejo Industrial Chihuahua, México FLETES MEXICO CHIHUAHUA S.A DE C.V. A tiempo completo

    Empresa de autotransporte de carga a nível nacional busca Analista de Soporte Técnico para supervisar y controlar el consumo de diésel, asegurando registros precisos, auditorías y análisis de rendimiento de unidades. **Funciones**: - Registrar y validar cargas en sistema. - Verificar níveles y consumo de combustible. - Detectar desviaciones y generar...

  • Analista De Soporte A Contenido

    hace 4 semanas

    Chihuahua, México Autozone A tiempo completo

    **SUMMARY**The Content Support Analyst/Audit can perform a diversity of processes related to Catalog Content and the correct display of information in the several AutoZone sales channels; under supervision and guidance it is capable of identify display errors, how they were produced, and how they can be solved.The Content Support Analyst/Audit can identify...

  • Servicio Al Cliente y Soporte

    hace 4 semanas

    Chihuahua, México Lideart A tiempo completo

    **Para postularte necesitarás**:- Servicio al cliente- Capacitación- Experiência con clientes molestos- Conocimientos básicos en computación- Paciencia- Facilidad para comunicarse verbal y oral- Ingles intermedio- Conocimientos basicos administrativos- Manejo de redes sociales**Cuáles son las actividades que realizarás**:- Revisar productos para...

  • Servicio Al Cliente y Soporte

    hace 2 semanas

    Chihuahua, México Lideart A tiempo completo

    **Para postularte necesitarás**: - Servicio al cliente - Capacitación - Experiência con clientes molestos - Conocimientos básicos en computación - Paciencia - Facilidad para comunicarse verbal y oral - Ingles intermedio - Conocimientos basicos administrativos - Manejo de redes sociales **Cuáles son las actividades que realizarás**: - Revisar...

  • Analista De Soporte Técnico

    hace 4 semanas

    Chihuahua, México Organización Y Control (Oryco) A tiempo completo

    **Vacante para la empresa Organización y Control (Oryco) en Ciudad Juárez -Juárez, Chihuahua**:**Requisito indispensable**:**Radicar CERCA DE LA CENTRAL CAMIONERA DE CD.Juarez****Actividades**:- Dar soporte en sitio.- Armado, mantenimiento y reparación de equipo- Configuración de diferentes dispositivos de cómputo- Manejo en la herramienta de Digital...

  • Analista de Soporte Técnico

    hace 3 semanas

    Chihuahua, México BACK OFFICE DE CHIHUAHUA A tiempo completo

    **Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Chihuahua, Chihuahua**:Horario: 5 días a la semana 2 días de descansoContrato: IndefinidoInglés: B2**Descripción del Puesto**:Responsable de brindar soporte intermedio en configuraciones de hardware y software de computadores, enfocado en los componentes principales y complementarios necesarios para...

  • Analista de Soporte a Contenido Sr

    hace 4 semanas

    Chihuahua, México AutoZone A tiempo completo

    **SUMMARY**The Content Support Analyst Sr./Project will be responsible for implementing and tracking the projects assigned to them. They will work closely with project teams and stakeholders to ensure that all project deliverables are met on time, to the required level of quality, and within budget.**RESPONSIBILITIES**50% Project Monitoring and Stakeholder...

  • Analista de Soporte a Contenido Sr

    hace 4 semanas

    Chihuahua, México AutoZone A tiempo completo

    **SUMMARY**:The Content Admin Sr is a tech-savvy and knowledgeable individual in data governance, data lifecycle management, systems administration, and the automotive industry standards. The Content Admin Sr provides support to other departments in the organization through a deep analysis of data, data validation and monitoring, following the established...

  • Analista De Soporte A Contenido Sr

    hace 4 semanas

    Chihuahua, México Autozone A tiempo completo

    **SUMMARY**The Content Support Analyst Sr./Project will be responsible for implementing and tracking the projects assigned to them.They will work closely with project teams and stakeholders to ensure that all project deliverables are met on time, to the required level of quality, and within budget.**RESPONSIBILITIES**50% Project Monitoring and Stakeholder...