Technical Support Specialist
hace 1 semana
Medical tech services company based in Miami, United States is looking for a Costumer Success Specialist with the following profile:Provide high-quality and accurate resolutions to patients under stipulated policies and procedures, by calling them or answering phone calls that require assistance with connectivity issues that may arise from their home monitors to make sure high connectivity standards are met.**Responsibilities**:1- Identify patients that require connectivity assistance with their cardiac devices home monitors.2 - Help patients over the phone with instructions on how to set up their home monitors.4- Order the necessary equipment to patients addresses in order to guarantee connectivity.5 - Provide information to patients that might have questions regarding their home monitors.6- Follow up on patients issues until its solved.7- Document any actions regarding patient communications via the company platform.**Required Skills**:1 - Bilingual - English / Spanish2 - Proficiency with technology and computers3 - High School Completed4 - Previous experience calling patients for a minimum of 2 years5 - Active and effective communication.6 - Costumer service experience.7 - Work from homePay: From $15,000.00 per monthApplication Question(s):- Do you feel comfortable working in different computer softwares for daily work activities?- Do you feel comfortable troubleshooting electronic devices (patients home monitors) over the phone?- Do you have experience working in healthcare?**Education**:- High school or equivalent (required)**Experience**:- Technical support: 2 years (required)**Language**:- Spanish (required)- English (required)
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Support Specialist, Technical
hace 1 semana
Ciudad de México, Ciudad de México Restaurant365 A tiempo completoThe Support Specialist, Technical is responsible for providing advanced technical support to Restaurant365 customers across the R365 platform. This role focuses on troubleshooting configuration, workflow, and data-related issues in a complex SaaS / ERP environment, supporting business critical restaurant operations. The ideal candidate brings...
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Support Specialist, Technical
hace 1 semana
Ciudad de México, Ciudad de México Restaurant365 A tiempo completoThe Support Specialist, Technical is responsible for providing advanced technical support to Restaurant365 customers across the R365 platform. This role focuses on troubleshooting configuration, workflow, and data-related issues in a complex SaaS / ERP environment, supporting business critical restaurant operations. The ideal candidate brings strong...
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Support Specialist, Technical
hace 1 semana
Ciudad de México, Ciudad de México Restaurant365 A tiempo completoThe Support Specialist, Technical is responsible for providing advanced technical support to Restaurant365 customers across the R365 platform. This role focuses on troubleshooting configuration, workflow, and data-related issues in a complex SaaS / ERP environment, supporting business critical restaurant operations. The ideal candidate brings...
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Support Specialist, Technical
hace 4 días
Ciudad de México, Ciudad de México Restaurant365 A tiempo completoThe Support Specialist, Technical is responsible for providing advanced technical support to Restaurant365 customers across the R365 platform. This role focuses on troubleshooting configuration, workflow, and data-related issues in a complex SaaS / ERP environment, supporting business critical restaurant operations. The ideal candidate brings...
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Support Specialist, Technical
hace 1 semana
Ciudad de México, Ciudad de México Restaurant365 A tiempo completoThe Support Specialist, Technical is responsible for providing advanced technical support to Restaurant365 customers across the R365 platform. This role focuses on troubleshooting configuration, workflow, and data-related issues in a complex SaaS / ERP environment, supporting business critical restaurant operations. The ideal candidate brings...
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Technical Support Specialist
hace 2 semanas
Ciudad de México GSB A tiempo completoThe Tech Support Specialist reports to a Technical Support Team Lead, and ensures critical customer issues are resolved quickly and accurately.Success in this role will be defined by: a strong customer-oriented mentality, a thorough systematic approach to troubleshooting, and the curiosityto learn about a diverse set of technologies.**Responsibilities**:-...
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Technical Support Specialist
hace 3 semanas
Ciudad de México Samsara A tiempo completo**Who we are**Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical...
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Technical Support Specialist
hace 4 días
Ciudad de México Megaport A tiempo completo**About Megaport** Megaport has transformed the way IT gets connected. We're global leaders in Network as a Service (NaaS), changing the way businesses reach the cloud. We're also a leading partner to Amazon, Microsoft, Google, IBM, Oracle, NYSE, and many other leading technology companies. Megaport is a publicly traded company on the Australian Stock...
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Escalation Technical Support Specialist
hace 1 semana
Ciudad de México Hootsuite A tiempo completoWe're looking for a Escalation Technical Support Specialist, who is passionate about technical problem solving, working with customers and enabling the customer support team. In this role, you'll develop deep product knowledge, and provide technical support to our customers and to Customer Support Advocates at the Tier 1 level. You'll be performing...
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Associate Tech Support Specialist
hace 4 semanas
Ciudad de México Solera A tiempo completoWho We AreThe RoleThe Associate Technical Support Specialist provides technical assistance to internal and external customers. This mid-level specialist should receive very little instructions on routine work; exercises prudent judgment within the defined processes and practices of the department in troubleshooting and developing solutions to a variety of...
