Gtm Operations Specialist, Lifecycle, Mexico, Remote

hace 3 semanas

Tlahuac, México Fundraise Up A tiempo completo

**Highlights**:- Location: remote in Brazil, Mexico, or Argentina- Base Salary: $19,200-$22,400- OTE (On-Target Earnings): $24,000-$28,000- Generous stock options**About Us**:Fundraise Up is a rapidly growing financial technology company headquartered in Brooklyn, NY that provides online fundraising software to enterprise nonprofits. Fundraise Up's AI-powered platform is leveraged by trusted organizations like UNICEF USA, American Heart Association, Partners In Health, and Stand Up to Cancer, to double their recurring donor acquisition rates and increase overall digital donation revenue by 2 times.**About The Role**:Focused on optimizing customer lifecycle management through targeted data and process management strategies across GTM.**Key Responsibilities**:Work cross-functionally across Marketing, Sales, Partner, and Success to:- Facilitate the design and implementation of Customer Lifecycle Management (CLM) strategies that enhance customer acquisition, onboarding, retention, and growth across various segments.- Guide field mapping, enrichment, segmentation, and scoring strategies to optimize data collection and alignment across the GTM tech stack.- Manage the customer experience journey mapping to identify key engagement touchpoints, from first touch through key platform engagement milestones.- Collaborate with GTM leaders to formulate and implement comprehensive campaign management strategies to generate pipeline.- Sometimes own, sometimes inform the framework for targeted content and automation strategies using Hubspot, Outreach, PartnerStack, and other engagement tools to improve customer engagement and drive product adoption.- Partner with GTM leaders to enhance pipeline and revenue outcomes through optimized inbound, outbound and adoption strategies.- Collaborate with the analytics team for effective customer database management, integrating all available data sources to enhance customer insights.- Coordinate with the Customer Success team to reduce churn and enhance customer health.- Collaborate with CSMs, Onboarding, and Migrations teams to create and refine best-practice playbooks for each customer segment based on ongoing feedback and feature updates.- Develop proactive customer health initiatives and targeted intervention plans to identify and support at-risk customers.- Orchestrate the product feedback process to inform critical updates and identify competitive market opportunities.- Optimize GTM tech operations to ensure efficient lifecycle data integration.- Maintain detailed documentation of processes, strategies, and compliance measures.**Skills and Qualifications**:- HubSpot certification with extensive experience in customer lifecycle manage customer success operations.- Strong analytical abilities with experience in data-driven strategy development.- Proven track record in enhancing customer experiences through innovative lifecycle management strategies.- Excellent communication skills and the ability to collaborate effectively across teams.- 3-5 years of experience in a GTM Operations role in a fast-paced, high-growth SaaS company.**What We Offer**:Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:- Equipping a working place: office chair, office desk, monitor.- English learning courses (50% reimbursement, up to $1,000 annually).- Relevant professional education (50% reimbursement, up to $1,500 annually).- Gym or swimming pool (50% reimbursement, up to $500 annually).- Coworking (up to $250 monthly).

  • Remote - Operations Specialist

    hace 3 semanas

    Tlahuac, México BetterWho A tiempo completo

    We serve the real estate industry in the US and we are looking for a talented Operations Specialist to own product fulfillment and lead the team to success.This person will own the product fulfilment process from A to Z and coordinate the team in creating and delivering marketing assets for our clients by making sure that our products and services are of...

  • Aws Marketplace Operations Specialist

    hace 3 semanas

    Tlahuac, México Salescode A tiempo completo

    Job-ID: 15231- Country Mexico / Mexico City- Contract Full-time- Level Professionals**AWS Marketplace Operations Specialist - Mexico City (onsite)**:- A Sales Specialist to join our amazing team at Mexico City!**Your Skillset**:- Fluent in English & Spanish language- 2-3 years of experience in B2B Sales- Tech savvy, working experience in IT Industry/Software...

  • Operations Specialist

    hace 2 semanas

    Tlahuac, México Sagan A tiempo completo

    **Operations Specialist (Pupil Transportation)**Location - Remote**What's in it for you (benefits will vary if not hired for full-time, permanent)**:- PTO (Minimum 80 hours per year)- 13 Paid company-wide Holidays- Please note that you may be required to work on some of the standard paid holidays (e.g. MLK Day or Labor Day) if we have routes running, but you...

  • Ww Specialist

    hace 2 días

    Tlahuac, México Amazon Web Services Mexico S. de R.L. de C.V. - C68 A tiempo completo

    Bachelor's degree- 7+ years of relevant GTM, Sales, or Consulting experience- 5+ years of experience in bringing Cloud or Datacenter products to market.Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Cloud Infrastructure background, and sales skills necessary to help...

  • Operations & Finance Specialist

    hace 3 semanas

    Tlahuac, México Fossil Fuel Non-Proliferation Treaty A tiempo completo

    **Position Type**:Flexible. Full-Time.**Location**:Fully Remote, Worldwide**Introduction**The world's largest fossil fuel producers are already on track to produce more than twice the amount of coal, oil and gas than can ever be burned if we are to hit our climate targets. The Fossil Fuel Non-Proliferation Treaty Initiative champions a new international...

  • CRM Specialist

    hace 4 semanas

    Tlahuac, México StoriCard A tiempo completo

    **The Role**Optimize communication throughout the customer life cycle to ensure their conversion, retention and loyalty.**You will**- Collaborate with marketing, creative, product and insights peers to develop marketing strategies, lead campaign development and scale supporting technology and processes- Use a behaviour driven approach to engage customers...

  • CRM Specialist

    hace 2 días

    Tlahuac, México StoriCard A tiempo completo

    **The Role** Optimize communication throughout the customer life cycle to ensure their conversion, retention and loyalty. **You will** - Collaborate with marketing, creative, product and insights peers to develop marketing strategies, lead campaign development and scale supporting technology and processes - Use a behaviour driven approach to engage...

  • Content Specialist Remoto

    hace 2 días

    Tlahuac, México Experis A tiempo completo

    Experis IT es una empresa de Tecnologías de la Información que conecta eficazmente el talento más competitivo con las grandes compañías alrededor de México, Estados Unidos y Europa.Experis IT es parte de Manpower Group la compañía No.1 en atracción de talento a nível global.Actualmente tenemos una vacante disponible para la posición de**:Content...

  • Senior Sales Operations Associate

    hace 14 horas

    Tlahuac, México Uber A tiempo completo

    **About the Role***The Sales Operations team's mission is to be the primary support function for Uber for Business's GTM teams globally. We support and enable frontline GTM teams to sell, service more efficiently and optimally by providing strategic direction and reducing friction in the GTM process.This role, specializing in support for our Uber Health and...

  • Mexico Tts Operations Head

    hace 13 horas

    Tlahuac, México Citi A tiempo completo

    The Cash & Trade Proc Fnc Mgr. is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to support clients in the opening/closing of cash accounts, movement of funds, intra-day funds management and compliance in coordination with the Operations - Transaction Services team.The...