Manager Mejora Continua, Aces Transportation Mx
hace 2 semanas
DESCRIPTIONAt Amazon, we're working to be the most customer-eccentric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon is seeking a Regional Field Leader to work within the Mx Sort Center Amazon Customer Excellence System (ACES) Field Team.**Our Customers**:Primary: The Amazon customer is the primary customer whose needs (reducing variable cost structure and improving on-time delivery) are directly addressed by the Field Team by reducing cost to serve, package-level late departures, and mis-sorted shipments.Secondary: MXSC Operations is the secondary customer, specifically entry level associates to executive Directors within the 3, plus Cross Border first-party Sort Centers in Mx. This organization benefits from the Field Team by using the audit and review mechanisms we manage. Additionally, Operations benefits from the team’s direct on-site support, training, mentorship, and advising.Key job responsibilities1) Sort Center Operations Planning and Execution (SCOPE) Audit program- We establish, maintain, advance, plan, and execute site-level audits for under-the-roof operational performance gaps.2) Quality, Cost, and Delivery (QCD) Review program- We establish, maintain, advance, schedule, and facilitate sub-regional reviews to identify and correct performance gaps in quality, cost, and delivery.3) On-Site Support.- We provide on-site support during High Volume Events (HVE’s) or in other special circumstances at high-risk Sort Centers.4) Process, Product, and Program Support- We work backwards from problem statements and use customer anecdotes to drive the feedback loop of new business requirements for technology, programs, and processes.A day in the lifeThe NASC ACES Field Leader is an Operations Partner. Each day is spent working side by side with Operational leaders, including Regional Directors, General Managers, and Site Leaders. A typical day includes collaborating cross-functionally with teams like Field Finance, Amazon Box Truck Network (ABTN), Labor Planning, various NASC ACES teams, and Performance teams to solve problems. Leading through influence is a critical skill set of the role.This position is responsible for conducting SCOPE Audits and owning the Quality, Cost, Delivery (QCD) Dashboard mechanism. This includes facilitating an A3 style call, evaluating / conducting Root Cause Analysis (RCA), and identifying standard work deviations.This role requires travel 50% of the time.BASIC QUALIFICATIONS- Bachelor's degree- 9 + years of operations experience in continues improvement- Experience using data and metrics to determine and drive improvements- Experience interacting with executive leadership- Fluent in English and SpanishPREFERRED QUALIFICATIONS- Lean Six Sigma Green Belt or higher- Regional / Network continuous improvement experience- +5 YoE en process improvement
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Manager Mejora Continua, Aces Transportation Mx
hace 4 semanas
Tepotzotlán, México Amazon.com A tiempo completoDESCRIPTIONAt Amazon, we're working to be the most customer-eccentric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon is seeking a Regional Field Leader to work within the Mx...
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Manager Mejora Continua, Aces Transportation Mx
hace 19 horas
Tepotzotlán, México Amazon.com A tiempo completoDESCRIPTION At Amazon, we're working to be the most customer-eccentric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking a Regional Field Leader to work within...
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Aces Regional Manager, Aces Transportation Mx
hace 4 semanas
Tepotzotlán, México Amazon.com A tiempo completoDESCRIPTIONAt Amazon, we're working to be the most customer-eccentric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon is seeking a Regional Field Leader to work within the Mx...
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Aces Regional Manager, Aces Transportation Mx
hace 3 semanas
Tepotzotlán, México Amazon.Com A tiempo completoDESCRIPTIONAt Amazon, we're working to be the most customer-eccentric company on earth.To get there, we need exceptionally talented, bright, and driven people.Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon is seeking a Regional Field Leader to work within the Mx...
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Manager Mejora Continua, Aces Transportation Mx
hace 2 semanas
Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoBachelor's degree - 9 + years of operations experience in continues improvement - Experience using data and metrics to determine and drive improvements - Experience interacting with executive leadership - Fluent in English and Spanish - Lean Six Sigma Green Belt or higher - Regional / Network continuous improvement experience - +5 YoE en process improvement
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Tepotzotlán, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completoBachelor's degree - 5+ years experience in transportation/logistics operations - Proven track record in process improvement - Advanced Excel and data analysis skills - Knowledge of transportation management systems - Familiarity with process mapping toolsOur overall mission is simple: we want Amazon to be the place where our customers can find, discover and...
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Tepotzotlán, México Amazon A tiempo completoDESCRIPTIONOur overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online.Whatever our customers want, we will find the means to deliver it.With your help, Amazon will continue to enable people to discover new worlds and implement innovation.This is your chance to make history.We're seeking a...
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Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoBachelor's degree - 5+ years experience in transportation/logistics operations - Proven track record in process improvement - Knowledge of transportation management systems - Familiarity with process mapping tools - Advanced Excel and data analysis skills - Proficient in English both written and spoken (C1) Our overall mission is simple: we want Amazon to be...
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Central Flow Ops Manager, Amazon Customer Excellence System
hace 3 semanas
Tepotzotlán, México Amazon A tiempo completoDESCRIPTIONAbout AmazonAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon OperationsOperations is at the heart of Amazon...
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Central Flow Ops Manager, Amazon Customer Excellence System
hace 3 semanas
Tepotzotlán, México Amazon A tiempo completoDESCRIPTIONAbout AmazonAt Amazon, we're working to be the most customer-centric company on earth.To get there, we need exceptionally talented, bright, and driven people.Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon OperationsOperations is at the heart of Amazon...
