Customer Service
hace 2 semanas
**About Us**:We operate with a singular guiding principle: helping eCommerce brands scale through technology-driven fulfillment solutions that enable entrepreneurs to stress less and grow more. With over 2,000 team members across 12 state-of-the-art facilities in the US, Canada, Mexico, and Europe, we are America’s fastest-growing third-party logistics provider (3PL) for DTC, B2B, and retail fulfillment. We specialize in facilitating sustained growth for eCommerce brands of all sizes and industries.**Who We’re Looking For**:**Bonus Points**:- Experience in import-export processes (IMMEX)- Strong people skills- Reliable transportation**Key Responsibilities**:- **Client Onboarding**: Meet with new accounts to facilitate onboarding and establish strong, ongoing working relationships.- **Client Support**: Provide “white glove service” to assigned clients, maintaining relationships through proactive weekly or biweekly meetings to address any concerns or issues.- **Import/Export Assistance**: Assist with importation documents and collaborate with brokers and our import/export team for incoming and outgoing shipments.- **Problem-Solving**: Determine the quickest and most effective ways to address client or customer questions and concerns.- **Cross-Department Coordination**: Effectively coordinate and follow up on unresolved issues with different departments as needed.- **Account Monitoring**: Monitor account activity, including orders, inventory, and shipping, ensuring all processes run smoothly.**Required Qualifications**:- **Customer Service Experience**: Demonstrated experience in customer service.- **Software Proficiency**: Ability to quickly learn and navigate software systems.- **Empathy and Passion**: Strong empathy for merchants and a genuine passion for driving revenue and growth.- **Attention to Detail**: High-level organizational skills and attention to detail are essential.- **Industry Knowledge**: Experience with warehouses, e-commerce, or logistics is a plus.**Schedule**:This is a full-time, on-site position based in Parque Industrial El Bajio, Tecate, B.C. Work hours are Monday to Friday, from 7:00 am to 5:00 pm.Pay: Up to $7,000.00 per weekWork Location: In personExpected Start Date: 02/09/2024
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Customer Service Bilingual
hace 7 días
Tecate, México 17,500 A tiempo completo**Vacante para la empresa 17,500 en Tecate, Baja California**:**CUSTOMER SERVICE**️Base salary + Bonuses️Statutory and higher benefits️Savings fund️Medical Insurance️Discounts and additional benefits️Bonus**JOB OFFER****Monday through Saturday**Available hours:8:00 A.M. TO 5:40 P.M.**Rest on Thursday and Sunday****REQUIREMENTS**:- Advanced level...
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Customer Service Specialist
hace 4 semanas
Tecate, México TAP A tiempo completo**Vacante para la empresa TAP en Tecate, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service RepresentativesHIRING BONUS 26KNO EXPERIENCE NEEDED️️Free Dining Service During Training ️Private Social Security ️️Attractive Monthly income.Full training paymentBenefits over the law. ️️Short term...
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Customer Service Representative
hace 3 semanas
Tecate, México TAP A tiempo completo**Vacante para la empresa TAP en Tecate, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service RepresentativesHOLYWEEKBONUS 26KNO EXPERIENCE NEEDED️️Free Dining Service During Training ️Private Social Security ️️Attractive Monthly income.Full training paymentBenefits over the law. ️️Short...
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Customer Service Representative
hace 3 semanas
Tecate, México TAP A tiempo completo**Vacante para la empresa TAP en Tecate, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service RepresentativesSPRING BONUS 26KNO EXPERIENCE NEEDED️️Free Dining Service During Training ️Private Social Security ️️Attractive Monthly income.Full training paymentBenefits over the law. ️️Short term...
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Customer Service Specialist
hace 2 semanas
Tecate, México Tap A tiempo completo**Vacante para la empresa TAP en Tecate, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service SpecialistHIRING BONUS 26KNO EXPERIENCE NEEDED??Free Dining Service During Training ?Private Social Security ??Attractive Monthly income.Full training paymentBenefits over the law.??Short term growth opportunitiesWhat...
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Customer Service Representative
hace 13 horas
Tecate, México TAP A tiempo completo**Vacante para la empresa TAP en Tecate, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Representatives.CHRISTMAS BONUS 26KNO EXPERIENCE NEEDED️️Free Dining Service During Training ️Private Social Security ️️Attractive Monthly income.Full training paymentBenefits over the law. ️️Short...
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Customer Service Representative
hace 2 semanas
Tecate, México Tap A tiempo completo**Vacante para la empresa TAP en Tecate, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service RepresentativesSPRING HIRING BONUS 26KNO EXPERIENCE NEEDED??Free Dining Service During Training ?Private Social Security ??Attractive Monthly income.Full training paymentBenefits over the law.??Short term growth...
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Customer Service Representative
hace 7 días
Tecate, México TAP A tiempo completo**Vacante para la empresa TAP en Tecate, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Representatives NEW YEARS EVE BONUS 26K NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security ️️ Attractive Monthly income. Full training payment Benefits over the...
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Customer Service Specialist
hace 2 semanas
Tecate, México TAP A tiempo completo**Vacante para la empresa TAP en 22010 -Tecate, Baja California**: ESCAPE FROM THE HEAT️️️️ COME OVER TO WORK IN OUR FACILITIES️️The most Important Contact Center in TJ is currently looking for Customer Service RepresentativesSUMMER BONUS 26KNO EXPERIENCE NEEDED️️Free Dining Service During Training ️Private Social Security...
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Customer Service Representative
hace 7 días
Tecate, México Activaa A tiempo completoCompañía importante de manufactura en **Tecate** busca Representante de Customer Service¡Excelente oportunidad!**Requisitos**:- Licenciatura terminada o experiência equivalente- 2 a 5 años de experiência en puesto similar- Inglés Avanzado hablado y escrito- Actitud de servicio- Manejo de PC/ Paquetería Office- Sentido de urgencia- Seguimiento a...
