Operations Manager
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This range is provided by Handbook. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Operations Manager
Location: In Person (Mexico City)
Type: Full-time
About Us
Handbook is building the world’s first AI Process Manager for enterprises , a system that transforms plain-language process descriptions into process management software that accelerates the transformation of processes and, with AI management capabilities, guides and ensures people adopt change.
We’re backed by a top accelerator and already working with enterprise teams who use Handbook to simplify complex operations.
Our mission is simple: to make enterprise work fast, human, and intelligent, but above all, simple.
Responsibilities
- Optimize and manage company operations: sales people, finance, and project workflows ensuring alignment with strategic goals.
- Design and implement internal processes to improve efficiency, visibility, and accountability.
- Coordinate between departments (Product, Sales, Marketing, Finance) to ensure on-time execution and alignment of initiatives.
- Track KPIs and performance metrics , providing regular reports and insights for leadership decisions.
- Manage vendor relationships , contracts, and operational budgets.
- Support hiring, onboarding, and HR processes to ensure smooth team growth and compliance.
- Assist leadership with strategic planning, documentation, and execution of key company milestones.
Requirements
- 4+ years of experience in Operations, Business Management, or related roles (startups or SaaS preferred).
- Strong organizational, analytical, and problem‑solving skills.
- Excellent communication and coordination abilities across teams.
- Comfortable using tools like Pipedrive, Notion, or similar process/operations platforms.
- Ability to thrive in fast‑paced, ambiguous environments and take ownership of outcomes.
- Must: Advanced English proficiency (C1+).
Nice to Have
- Experience working with early‑stage startups.
- Familiarity with CRM, HR, or ERP systems.
- Experience in process management
What We Offer
- The opportunity to shape and scale the backbone of a fast‑growing AI company.
- A collaborative, data‑driven culture where execution and creativity are equally valued.
- Growth potential, this role can evolve into Head of Operations - Mexico as the company scales.
Seniority level
- Mid‑Senior level
Employment type
- Full‑time
Job function
- Management and Manufacturing
Industries
- Technology, Information and Internet
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