Technical Support Engineer
hace 3 semanas
What You'll DoAre you a problem solver? Do you like fast-paced technical environments that allow you to work with customers, field representatives, and engineers? If so, a position as a Technical Support Engineer at Teradata Tijuana is a great fit for you.Teradata Technical Support Engineers work with our Fortune-500 Clients to solve technical problems they encounter with our Cloud Analytics and Database tools. Along with incident management and initial problem-solving capabilities for the world’s leading analytics platform and database, you will provide technical/functional knowledge necessary to resolve customer problems.**On a daily basis you will**:Research information and gather analysisIdentify and share known solutions from the knowledge baseHelp end-users implement solutionsTrack, monitor and maintain incident progress of remote toolsWho You'll Work WithAs a Technical Support Engineer at Teradata Tijuana, you will partner with customers and perform troubleshooting activities that include isolating technical problems and working with Product Support Engineers to resolve customer issues. You will play a key role in communicating the solution to the Customer via incident management and case-handling systems. You will develop and maintain a working knowledge of current hardware, software, firmware, processes, and tools.Knowledge of Support Center procedures and troubleshooting protocolsKnowledge of UNIX, Linux, Windows, and other current operating systemsKnowledge of Teradata support tools including the installation You are required to have both strong technical and interpersonal skills.Current USA B1/B2 Visa Required (or ability to obtain as a condition of employment)Fluent in English & Spanish (Effective oral and written communications skills required)BA/BS in Computer Science or equivalent experience0-2 years of Technical Support related experienceWhat You Will BringWork schedule flexibility required (Work set schedules including weekends and holidays)
-
Tijuana, México Outset Medical, Inc. A tiempo completoA medical technology company in Tijuana, Baja California, is seeking a Technical Support Engineer to provide exceptional technical and clinical support to customers and field personnel. The role requires solid customer service skills, a technical background, and the ability to troubleshoot effectively. Responsibilities include maintaining customer...
-
Technical Support Engineer I
hace 3 días
Tijuana, Baja California, México Outset Medical, Inc. A tiempo completoPosition Overview:This position will serve as the primary point of contact for existing Outset customers and our field, including clinical users, hospital-based users, home users and caregivers, and Outset field-based personnel. The Technical Support Engineer (TSE) role is responsible for ensuring that these various groups feel valued by Outset by...
-
Technical Support Engineer I
hace 5 días
Tijuana, México Outset Medical A tiempo completoJoin us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress, in an atmosphere that is brimming with transformative opportunities. The heart of our mission is pioneering a groundbreaking technology that redefines the...
-
Technical Support Engineer I
hace 6 días
Tijuana, México Outset Medical A tiempo completoJoin us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress, in an atmosphere that is brimming with transformative opportunities. The heart of our mission is pioneering a groundbreaking technology that redefines the...
-
Technical Support Engineer I
hace 2 semanas
Tijuana, Baja California, México Outset Medical A tiempo completoCompany OverviewJoin us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress, in an atmosphere that is brimming with transformative opportunities. The heart of our mission is pioneering a groundbreaking technology that...
-
Senior Technical Support Engineer, Cortex Xsiam
hace 3 semanas
Tijuana, México Palo Alto Networks A tiempo completo**Company Description** Our Mission**At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...
-
Technical Support Engineer I
hace 5 días
Tijuana, México Outset Medical, Inc. A tiempo completoThis position will serve as the primary point of contact for existing Outset customers and our field, including clinical users, hospital‑based users, home users and caregivers, and Outset field‑based personnel. The Technical Support Engineer (TSE) role is responsible for ensuring that these various groups feel valued by Outset by understanding the...
-
Technical Support Engineer I
hace 6 días
Tijuana, México Outset Medical, Inc. A tiempo completoThis position will serve as the primary point of contact for existing Outset customers and our field, including clinical users, hospital‑based users, home users and caregivers, and Outset field‑based personnel. The Technical Support Engineer (TSE) role is responsible for ensuring that these various groups feel valued by Outset by understanding the...
-
Dialysis Medical Device Support Engineer I
hace 5 días
Tijuana, México Outset Medical A tiempo completoA pioneering medical device company in Tijuana seeks a Technical Support Engineer to provide exceptional support to customers post-sales, ensuring their needs are met and issues resolved efficiently. The role requires strong technical troubleshooting skills and effective communication, aiming to enhance customer satisfaction by providing clinical and...
-
Technical Support Engineer
hace 2 semanas
Tijuana, México Poly A tiempo completoRequisition ID: 61667- Location: Tijuana, Baja California, Mexico- Function: Services & Customer CareWork is no longer a place. It’s what you do. And how you do it. More fluid, more flexible, powered by your imagination and by some amazing technology! That’s where we come in. We are Poly. We outfit you with beautifully designed and engineered audio and...
