Agency & Trust Operations Manager- Ciudad de Mexico
hace 6 días
The Agency and Trust Operations manager is an intermediate management level position responsible for overseeing daily operational processes related to Agency & Trust clients, ensuring timely and accurate execution of payment client instructions. Additionally, this role will be responsible for managing the payments and funding team, coordinate with other operational areas and external clients, supervise the cash settlement, payment processing, funding requirements and investments.**Responsibilities**:- Manage a team of payments analyst, ensure accurate and timely client instructions execution- Act as point of escalation for operational issues and ensure prompt resolution with mínimal risk exposure.- Monitor compliance with contractual obligations, internal policies and regulatory requirements.- Support the implementation and monitoring of maker-checker controls and audit trails.- Identify process improvements and contribute to automation initiatives- Assists with internal and external audits and regulatory reviews, ensuring timely delivery of required documentation.Qualifications:- 5-8 years of relevant experience- Functional experience in trust or agency operations, preferably within a banking or financial services institution.- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements- Experience in payments systems ( SPEI, SWIFT, FEDWIRE) and financial reconciliations- Consistently demonstrates clear and concise written and verbal communication- Demonstrated analytical skills- Demonstrated problem-solving and decision-making skills- Consistently demonstrates clear and concise written and verbal communication- Ability to work in a team-oriented environment**Education**:- Bachelor’s degree/University degree or equivalent experience- Intermediate/Advanced English level required- AMIB certification is a plusJob Family Group:Product Management and Development- **Job Family**:Product Management- Time Type:Full time- Most Relevant SkillsPlease see the requirements listed above.- Other Relevant SkillsFor complementary skills, please see above and/or contact the recruiter.View Citi’s EEO Policy Statement and the Know Your Rights poster.
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Ciudad de México Citi A tiempo completoThe Agency and Trust Operations manager is an intermediate management level position responsible for overseeing daily operational processes related to Agency & Trust clients, ensuring timely and accurate execution of payment client instructions. Additionally, this role will be responsible for managing the payments and funding team, coordinate with other...
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Agency & Trust Operations Analyst
hace 3 días
Ciudad de México Citigroup A tiempo completoThe Agency & Trust Operations Analyst 2 is an intermediate level position responsible for processing client instructions in coordination with other Operations - Transaction Services team. The overall objective of this role is to facilitate the settlement and investigation of agency and trust client transactions. This position will support LATAM agency and...
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Agency & Trust Operations Analyst
hace 3 días
Ciudad de México Citi A tiempo completoThe Agency & Trust Operations Analyst 2 is an intermediate level position responsible for processing client instructions in coordination with other Operations - Transaction Services team. The overall objective of this role is to facilitate the settlement and investigation of agency and trust client transactions. This position will support LATAM agency and...
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Ciudad de México Citi A tiempo completoThe Agency & Trust Analyst is an intermediate level position responsible for processing and monitoring client instructions in coordination with the Operations - Transaction Services team. The overall objective of this role is to facilitate the client support on regards settlement investigation of Agency & Trust securities and cash...
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