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hace 4 semanas
GBS Operational Excellence Lead Join ENGIE Mexico and be a protagonist in the energy transition We rely on our unique integrated model to accelerate growth in renewable energies, develop flexible assets, operate gas and electricity infrastructures, and support the decarbonization of our clients. In Mexico, we have 27 years of experience, and our four Business Units allow us to supply more than 3.5 million people, generating over 20,000 direct and indirect jobs. At ENGIE, every talent has a role to play in accelerating the energy transition. Responsibilities Lead process reengineering efforts and manage transformation projects to enhance efficiency and effectiveness. Promote a data-driven culture, fostering continuous improvement and clear communication across the organization. Your Impact : As GBS Operational Excellence Lead, you will have the opportunity to contribute directly to our mission by performing the following key functions : Partner with service lines and BPOs to identify business needs and conduct in-depth process analyses to uncover improvement opportunities. Guide and coach root cause analysis for problem-solving, supporting the identification of automation opportunities. Process Reengineering: Lead and execute As-Is process mapping, solution feasibility assessments, and To-Be process definitions. Project Coordination: Coordinate value cases, qualification, funding requests, project charters, and resource assignments for implementation. Understand end-to-end processes across geographies to drive solution proposals, global alignment, project prioritization, and automation roadmap definitions with various service lines. Project Management: Manage the transformation project portfolio and act as PMO to support the service lines. Track, monitor, and report regularly on project status to ensure timely completion and successful delivery of projects and benefits. Quick Wins: Implement quick improvements to drive immediate benefits. Agile Methodology: Utilize Agile methods to manage and prioritize workload and result delivery. Participate in regular team meetings and contribute to the Agile process. Data-Driven Culture: Promote a data-driven culture by supporting KPI development and implementation, and coaching operational performance reviews. Foster a continuous improvement culture and build capability by facilitating CI Methodology training sessions. Qualifications Bachelor's degree in Engineering, Business Administration, IT / Systems, etc. 4+ years of experience in process improvement and project management. Process Management and Improvement: Proven experience in process mapping / design, problem-solving and transformation projects. Project Management Skills. Time Management: Efficient time management and multitasking skills. Fluent in English (written and spoken). #J-18808-Ljbffr
