Call Center Representative
hace 2 días
Job Title: Call Center Representative Skills: Call Center, customer service, Finance, BFSI Experience: 1 Year Job Location: Avenida Paseo de la Reforma 342, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, MX Onsite We at Coforge are hiring Banking Call Center Representative with the following skillset: Handle inbound voice calls with professionalism & empathy. Support customers with, Credit Cards (including lost/stolen reports, Checking & Savings Accounts, Debit Cards, Online & Mobile Banking, Bill Pay & Mobile Deposits, Loans & Mortgages & Other voice-related tasks as assigned. Inform customers of account status and process maintenance requests (e.g., payments & balance transfers). Assist with escalations and ensure timely resolution. Accurately document all interactions in client systems. Requirements 6–9 months of call center experience (BFSI experience preferred). English proficiency: B2+ to C1. Must live within 1.5 hours of the site. Ability to work a 10-hour shift within hours of operation (6:00 AM – 4:00 PM). Comfortable with schedule: two 15-minute breaks and one 30-minute lunch . Strong customer service, problem-solving, and communication skills. Ability to adapt to client systems, policies, and compliance requirements. Location: Mexico City (on-site) Schedule: 10-hour shifts, Monday to Saturday (with one weekday off) Hours of Operation: 6:00 AM – 4:00 PM Experience Required: 6–9 months in a call center environment English Level: B2+ to C1
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Call Center Representative
hace 17 horas
Tenochtitlán, México Coforge A tiempo completoJob Title: Call Center RepresentativeSkills: Call Center, customer service, Finance, BFSIExperience: 1 YearJob Location: Avenida Paseo de la Reforma 342, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, MXOnsiteWe at Coforge are hiring Banking Call Center Representative with the following skillset:Handle inbound voice calls with professionalism &...
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Call Center Representative
hace 1 día
Tenochtitlán, México Coforge A tiempo completoJob Title: Call Center RepresentativeSkills: Call Center, customer service, Finance, BFSIExperience: 1 YearJob Location: Avenida Paseo de la Reforma 342, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, MXOnsiteWe at Coforge are hiring Banking Call Center Representative with the following skillset:Handle inbound voice calls with professionalism &...
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Call Center Representative
hace 2 días
San Lorenzo Tenochtitlán, México Coforge A tiempo completoJob Title: Call Center Representative Skills: Call Center, customer service, Finance, BFSI Experience: 1 Year Job Location: Avenida Paseo de la Reforma 342, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, MX Onsite We at Coforge are hiring Banking Call Center Representative with the following skillset: Handle inbound voice calls with professionalism &...
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Bilingual Contact Center Representative
hace 3 semanas
Tenochtitlán, México A.P. Moller - Maersk A tiempo completoThe contact center representative will contribute to building great customer experience moments by providing a world-class service via inbound and outbound calls. The representative will own the resolution to last mile delivery problems, assuring customer satisfaction throughout this phase of the logistics journey. This is a great opportunity for individuals...
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Bilingual Contact Center Representative
hace 3 semanas
Tenochtitlán, México A.P. Moller - Maersk A tiempo completoThe contact center representative will contribute to building great customer experience moments by providing a world-class service via inbound and outbound calls. The representative will own the resolution to last mile delivery problems, assuring customer satisfaction throughout this phase of the logistics journey. This is a great opportunity for individuals...
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Bilingual Contact Center Representative
hace 3 semanas
Tenochtitlán, México A.P. Moller - Maersk A tiempo completoThe contact center representative will contribute to building great customer experience moments by providing a world-class service via inbound and outbound calls. The representative will own the resolution to last mile delivery problems, assuring customer satisfaction throughout this phase of the logistics journey. This is a great opportunity for individuals...
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Bilingual Contact Center Representative
hace 3 semanas
Tenochtitlán (municipio), México A.P. Moller - Maersk A tiempo completoThe contact center representative will contribute to building great customer experience moments by providing a world-class service via inbound and outbound calls. The representative will own the resolution to last mile delivery problems, assuring customer satisfaction throughout this phase of the logistics journey. This is a great opportunity for individuals...
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Call Center Team Lead
hace 3 semanas
Tenochtitlán, México Bebeeleadership A tiempo completoOperations Supervisor - Call Center ManagementThe role of Operations Supervisor involves overseeing the daily management of a team of call center associates.This position requires effective leadership, communication, and coaching skills to ensure performance metrics are met.- Lead and develop team members through effective coaching and communication.-...
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Sales Development Representative
hace 1 semana
Tenochtitlán, México Datacultr A tiempo completoABOUT USDatacultr is a global Digital Operating System for Risk Management and Debt Recovery, we drive Collection Efficiencies, Reduce Delinquencies and Non-Performing Loans (NPL’s). Datacultr is a Digital-Only provider of Consumer Engagement, Recovery and Collection Solutions, helping Consumer Lending, Retail, Telecom and Fintech Organizations to expand...
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Sales Development Representative
hace 1 semana
Tenochtitlán, México Datacultr A tiempo completoABOUT USDatacultr is a global Digital Operating System for Risk Management and Debt Recovery, we drive Collection Efficiencies, Reduce Delinquencies and Non-Performing Loans (NPL’s). Datacultr is a Digital-Only provider of Consumer Engagement, Recovery and Collection Solutions, helping Consumer Lending, Retail, Telecom and Fintech Organizations to expand...
