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**Position**:Business Operations AnalystArrow Electronics is looking to hire Business Operations Analyst to join our team in Guadalajara**This position requires fluency in English, please provide your CV/resume in English.****What You'll Be Doing**- Queue management: Responds to ticket requests for item set ups, pricing/costing, authorizations and troubleshooting while ensuring SLA's are being met- Validates proper documentation has been provided to process ticket requests and communicates back to requestor when additional information is needed- Manages supplier price file loads, authorization maintenance and other customer related attributes as needed- Reviews and maintains process documentation based on Supplier updates- Performs audit functions as assigned to ensure data accuracy, integrity and compliance- Monitors various operational reports and system alerts and takes action as appropriate- Provides timely issue escalation and proactively communicates to management and impacted stakeholders**What Are We Looking For?**- Proficient in Microsoft Office, Outlook and Excel- Proven effective verbal and written communication skills (fluency in English is required)- Adaptability, resourcefulness, problem solving, superior multi-tasking and self-learner capabilities are required.- Highly effective organizational and time management skills- Strong ability to learn new technology and ramp-up quickly- Ability to navigate multiple computer systems simultaneously- Proven track record of strong work ethic and customer service- Strong attention to detail is a must.- Be available to occasionally work extended hours.- Performs well under pressure.**Experience / Education**Typically requires 1-2 years of related experience; a 4 year degree is preferred.**What's in it for you**:At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.- 30 days of Christmas bonus- 40% vacation premium- 12 vacation days- Savings Fund- Life Insurance- Healthcare Insurance- Prescription Eyeglasses benefit- Food & Restaurant Vouchers- Growth Opportunities- And more**Annual Hiring Range/Hourly Rate**:$24,216.67 - $29,333.33 MXN Monthly**Location**:MX-JAL-Tlaquepaque, Mexico (HPE Guad office)**Time Type**:Full time**Job Category**:Business Support
