Manager, Account Management

**Our Purpose**We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.**Job Title**Manager, Account ManagementAccount Manager RoleDue to wide diversity of business opportunities that this account generates, as well as the different levels of complexities required in servicing this account, the person responsible for this position should:- Design, develop and lead the account projects, initiatives and campaigns by understanding and knowing payments industry players, products, technologies, etc., identifying business opportunities and delivering strong commercial execution, leveraging MasterCard´s products & services value proposition to manage account’s pain points, by understanding their competitive advantage and milestones.- Ensure that each specific product line (Affluent, Mass, Debit, Gold, etc.) performance reaches the account annual targets by managing its lifecycle, being responsible for such product P&L performance (drivers and revenue lines), optimizing such product performance by negotiating and leading on a daily basis at a Manager (Gerente) level or above within Products and Portfolio Management account teams, leading the execution of the necessary actions to improve performance.- Execute and establish a product roadmap through a strong relationship with the account and ensure alignment with all MasterCard internal areas, leading internal MasterCard teams (Products, Marketing, etc.), implementing tailor-made solutions for the account, aligned with the banks’ strategies and financial requirements.- Define and manage MasterCard’s assets for the account, optimizing their selling value to enhance and align the right execution into the selling process.- Responsible for the account management/business development of the customers. Design and execute strategic/tactical plans to enhance customer and MasterCard profitability to deliver against account team targets for MasterCard products & services- Responsible for the ongoing tracking of customer’s performance at a business, portfolio, and product level. Analyze customer’s business through profitability modeling, financial forecasting and competitive analysis to direct sales strategies.**COVID-19 Considerations****About Mastercard**Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.**Corporate Security Responsibility**All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.