Product Manager

The Brightcove product team is looking for a strong product manager to support and deliver video encoding solutions that power our line of Studio products as well as the Zencoder product.This role will require understanding the related needs of our customers and the objectives of our business. From this, the Product Manager is responsible for maintaining a product roadmap and a prioritized, actionable backlog of user stories for the development team. The Product Manager will work closely with the development team on a daily basis to communicate details around user stories, acceptance criteria, and answer questions about customer needs and business initiatives. Partnership across teams and disciplines will be critical to successfully deliver value every single sprint.**Responsibilities**:- Maintain a multi-quarter roadmap for the video encoder product and related solutions- Maintain a product backlog, updated regularly to reflect changing priorities and contexts- Partner with development team to determine Sprint Backlog- Support development team in agile software development life cycle rituals: daily stand-ups, sprint planning, sprint retros, backlog grooming, etc.- Respond to requests from technical support and customer teams to assist with customer issues- Provide regular progress updates to partner teams and leadership on plans and progress to plan**Qualifications/Experience**- 3+ years hands on product management experience- Experience with all aspects of an agile software development life cycle- Experience acting in the role of Scrum Product Owner- Ability to work directly with customers to understand their needs and resolve issues- Technically proficient - must be able to have discussions with engineering about implementation design, constraints and trade-offs.- Proven outstanding team collaboration, including strong written and verbal communication skills- Ability to deal with ambiguity and turn feedback into accurately defined requirements that contribute to a robust platform - help expand the quality of our thinking.- Passion for video technology and digital video; you want to be a part of the revolution that is taking place in redefining how digital video is consumed- Experience working with UX creators to define customer experiences- Comfortable working in a geographically distributed organization- Demonstrated experience interacting with senior levels of management**Bonus, nice to have**:- Experience with video and audio encoding technologies- Experience with video streaming technologies- Experience with Direct-to-Consumer (DTC) or OTT solutions- Certified Scrum Product Owner**ABOUT BRIGHTCOVE**Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We're hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change.Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.**WORKING AT BRIGHTCOVE**We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees' work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals.While remote work arrangements are available for most positions we also offer hybrid or on-site working options in our vibrant Guadalajara office located right in front of Andares shopping mall where employees enjoy access to fully-stocked kitchens, company events and social activities as well as an inspiring work environment. We are focused on creating a culture where inclusion and growth are at the center. We value collaboration, creativity, work/life balance, professional growth and providing an empowering space for open communication. You will have plenty of opportunities to meet your colleagues around the globe as we also celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcoveand more to come- #LI-MR1_