Assistant General Manager

hace 3 semanas

Playa del Carmen, México Hyatt Centric Playa del Carmen A tiempo completo

SummaryAssists in the Management of the hotel operation to ensure efficient and profitable operation of F&B Area. Ensures guest satisfaction of all outlets by maintaining and managing the highest standards of products and services while maximizing profitability through cost and labor control.**ESSENTIAL JOB FUNCTIONS**- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with Hyatt core values.- Assist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.- Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction.- Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.- Oversee and ensure internal audit standards are met.- Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues.- Monitor and maintain the F&B systems and equipment to ensure optimum performance.- Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.- Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling- Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement- Perform other duties as requested by management**Qualifications**:- Minimum of 4+ years hotel management experience as Leader in Food and Beverage area- Requires proven managerial skill as position involves frequent decisions, meeting of deadline, negotiations of contracts of vendors, analytical ability and the planning, organization development and coordination of large scale work projects.- Excellent verbal and written English communication and listening skills.- Ability to read and communicate verbally and in writing and prepare complex reports.- Strong computer skills in MS Word, Excel, PowerPoint with an understanding of the hotel systems preferred.- Must have financial management skills including the ability to understand P&L statements, manage operating budgets, forecasting, and scheduling.

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    hace 1 semana

    Playa del Carmen, México Thompson Playa Del Carmen A tiempo completo

    SummaryYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Director of Finance is responsible to assist the Director of Finance in managing the department, through planning, organizing, directing...

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    hace 1 semana

    Playa del Carmen, México Grand Hyatt Playa del Carmen A tiempo completo

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    hace 1 semana

    Playa del Carmen, México Meliá Hotels International A tiempo completo

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    hace 2 semanas

    Playa del Carmen, México Grand Hyatt Playa del Carmen A tiempo completo

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    hace 2 semanas

    Playa del Carmen, México Grand Hyatt Playa del Carmen A tiempo completo

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    hace 3 semanas

    Playa del Carmen, México Grand Hyatt Playa del Carmen A tiempo completo

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    hace 24 horas

    Playa del Carmen, México Marriott International, Inc A tiempo completo

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    hace 2 semanas

    Playa del Carmen, México Grand Hyatt Playa del Carmen A tiempo completo

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    hace 2 semanas

    Playa del Carmen, México Grand Hyatt Playa del Carmen A tiempo completo

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