PC Technical Solution Students
hace 4 semanas
Join Ericsson as a Support Engineer (Entry-Level) — an excellent opportunity for final‑year university students ready to launch a technical career in telecommunications and customer support. You will work with product and network data, help stabilize customer environments, and learn to manage operational and technical issues for dedicated customers or domains. This role is ideal for proactive problem‑solvers who follow processes and SLAs and enjoy working in collaborative, fast‑moving teams. What you will do Own and manage Customer Service Requests (CSRs) from contract validation through to resolution, working with mentors and senior engineers as needed. Follow agreed ways of working and comply with CS delivery standards and SLAs. Investigate, analyze, report, and propose solutions for product and network issues, including security‑related matters when required. Communicate clearly with customers and internal teams; participate in OMNI chats and status updates. Contribute to incident response and recovery efforts to help restore customer services quickly. Assist in planning and verifying contracted software implementations and updates in customer environments. Support account teams by identifying opportunities for add‑on services and contributing to technical proposals. Maintain and update knowledgebase content following the Structured Knowledge Management Process and recommend improvements. The skills you bring Final‑year university student (Bachelor’s) in Computer Science, Telecommunications, Electronics, Information Systems, or a related field. Fluent English (written and spoken). Strong problem‑solving mindset and eagerness to learn troubleshooting methodologies. Basic Linux skills and willingness to develop quickly. Foundational networking knowledge (TCP/IP, routing, switching). Good collaboration and communication skills; comfortable working with cross‑functional teams and customers. Interest in automation, data‑driven troubleshooting, and continuous improvement. What you will gain Hands‑on experience supporting real customer networks and products with mentorship from experienced engineers. Training in Ericsson tools, SLAs, incident management, and structured knowledge processes. Exposure to career paths in operations, network engineering, and technical account management. Opportunity to work on automation and optimization initiatives that impact customer performance. Why join Ericsson At Ericsson, you’ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To build solutions never seen before for some of the world’s toughest problems. You’ll be challenged, but you won’t be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson. We truly believe that by collaborating with people from different backgrounds we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. Primary country and city: Mexico (MX) || Mexico City Req ID: #J-18808-Ljbffr
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Technical Solution Engineer
hace 4 semanas
Santiago de Querétaro, México Ericsson A tiempo completoJoin to apply for the Technical Solution Engineer role at Ericsson About this opportunity We are excited to present the opportunity to join our esteemed Ericsson team as a Support Engineer. If you have the passion for finding solutions and stabilizing issues, the prowess to work with data‑driven solutions, deep knowledge of products, customer networks, and...
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Technical Solution Architect
hace 6 días
Ciudad de México, Ciudad de México Syntax A tiempo completoSyntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and...
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Technical Solutions Engineer: Customer Network Support
hace 4 semanas
Santiago de Querétaro, México Ericsson A tiempo completoA leading telecommunications company is looking for a Technical Solution Engineer based in Querétaro, Mexico. This role requires managing customer service requests, building customer relationships, and contributing to solution implementation. A deep understanding of telecommunications, data analysis skills, and effective communication are essential. The...
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Oem Solution Architect
hace 4 días
Ciudad de México Lenovo A tiempo completo**General Information**: - Req # - WD00083697 - Career area: - Software Engineering - Country/Region: - Mexico - City: - MEXICO CITY - Date: - Friday, May 30, 2025 - Working time: - Full-time **Additional Locations**: - Mexico **Why Work at Lenovo**: - We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57...
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Solution Engineer, Rfid
hace 4 días
Querétaro, México Avery Dennison A tiempo completo**Descripción de la empresa**Avery Dennison es una empresa de fabricación y ciencia de materiales que se especializa en el diseño y fabricación de una amplia gama de materiales funcionales y de etiquetado. Nuestra experiência y escala global nos permiten ofrecer soluciones innovadoras, sostenibles e inteligentes a clientes de todo el...
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Solution Architect
hace 15 horas
Paseo de la Reforma , Juárez, Ciudad de México, CDMX, Mexico Zinier A tiempo completoCompany Description It's an exciting time at ZINIER Fresh off of our Series A from Accel Partners (one of Silicon Valley's premier VCs), we are currently expanding our rockstar Solution Development team. Our Solution Development team is on a mission to build an easy-to-use solution based on industry best practices and customer requests. We are looking for a...
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Technical and Solution Sales Support
hace 4 semanas
Ciudad de México Ericsson A tiempo completo**You'll love this role!**:Technical Sales Specialist will provide in-depth, expert level support and advise the Market Area domain teams and CUs in UDC/SDM domain. Resource has to work closely with regional counterparts in customer RFx analysis and provide efficient solution based on the requirements.This role is also encouraged to initiate and participate...
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Technical Consultant
hace 6 días
Santiago de Querétaro, Querétaro de Arteaga, México RELEX Solutions A tiempo completoWe are now looking for a full-time Technical Consultant to join our RELEX family in Latin America. Our Customer Operations team partner with customers and support their diverse needs. Throughout the sales experience, they develop and deliver projects, optimize how our solution is used and ultimately keep our customers happy and help them achieve their...
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Solution Architect
hace 6 días
Ciudad de México Capgemini A tiempo completo**Position**:Solution Architect **Experience level**:Senior **Education level**:Bachelor Degree **Location**:Remote **Industry - Sector**:TI **What you’ll do?** - Each solution architect from the resource pool established will be expected to perform the following activities within assigned projects: - Collaborate with business and technical stakeholders to...
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Solution Consultant
hace 4 días
Ciudad de México Stitch Consulting Services, Inc. A tiempo completoAt Stitch, we’re building something extraordinary. As a fast-growing team of passionate marketing technologists, architects, and strategists, we bring together our diverse backgrounds and experiences to work towards one common goal: make marketers’ lives easier with Braze.Customer engagement is becoming increasingly complex, but with the right...
