Program Manager
hace 7 días
**BENCHMARK GUADALAJARA IS LOOKING FOR THE FOLLOWING PROFILE**:Program Manager**COMPANY DESCRIPTION**:Benchmark provides comprehensive solutions across the entire product lifecycle; leading through its innovative technology and engineering design services, leveraging its optimized global supply chain, and delivering world-class manufacturing services. The industries we serve include: commercial aerospace, defense, advanced computing, next generation telecommunications, complex industrials, medical, and semiconductor capital equipment.**SUMMARY**The program manager is responsible for the execution of customer strategies related to one or more customers including all products/programs from new product introduction through volume production. He/she is responsible for achieving high customer satisfaction, driving profitable business relationships and sales growth and providing strong leadership to the customer focus teams to ensure achievement of customer commitments.**POSITION RESPONSIBILITIES**:- Leader of the customer focus team (CFT). Prioritize and monitor all CFT activities.- Acts as primary day-to-day customer point of contact and functions as the primary Customer contact in resolution management and responsible for the overall health of the customer relationship.- Ensures successful new product introduction.- Executes to NPI standard process.- Provides timely notification to GMs and global program managers of critical problems encountered, action taken, and anticipated effect on project objectives.- Works with SCA to ensure resolution of excess and obsolete inventory issues.- Meets and manages customer demand in accordance with contract, site inventory objectives, equipment and personnel capacity.- Ensure the profitability of the project.- Upload/download the demand in the system in a timely manner.
Precise management of the MPS to guarantee compliance with on-time deliveries, as well as guarantee adequate levels of inventories through a timely process of demand loading and unloading analysis.- Obtain the specifications and requirements of the clients.- Communicate those requirements to functions within the company.- Coordination of customer projects in the plant for compliance with deliveries, quality, and cost.- Inventories.- Customer representative within the company.- Internal notification of changes to the product and information to the client about the impact of the same- Ensure customer satisfaction.**REQUIREMENTS**- Bachelors’ Degree required.- Advanced English (conversational).- 5-8 years required of related experience.- Supply chain.- Planning parameters.- Experience in logistics and support to shipment scheduling.- Advanced Intermediate Excel- Strong written and verbal communication skills.- Strong presentation and interpersonal skills.- Strong persuasion and skills.- Organized and detail oriented. Tipo de puesto: Tiempo completoHorario:- Turno mixtoPrestaciones:- Estacionamiento de la empresa- Seguro de gastos médicos mayores- Seguro de vida- Servicio de comedor- Vales de despensaExperiência:- . NET: 1 año (Deseable)- JavaScript: 1 año (Deseable)- Desarrolladores iOS: 1 año (Deseable)- Desarrolladores Android: 1 año (Deseable)Idioma:- Inglés (Deseable)
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