Employee Relations Specialist

**Who We Are****Who We Want****What You’ll Do**:- Manage the documentation and tracking of employee relations cases, including performance issues and disciplinary actions.- Draft corrective action documents such as verbal and written warnings, and Performance Improvement Plans (PIPs).- Track employee probationary periods and related documentation.- Support the HRBP Manager in resolving employee conflicts and conducting investigations.- Escalate complex or sensitive employee relations issues to the HRBP Manager.- Serve as the first point of contact for employee and manager inquiries regarding HR policies and procedures.- Provide guidance and support in the administration and interpretation of HR policies related to areas like leave of absence, remote work arrangements, and employee handbooks.- Assist with the maintenance and updates of HR documentation, including employee handbooks, manager guides, and internal work regulations.- Create and manage job requisitions in the HR system, ensuring accurate and timely updates.- Escalate internal movement situations that involve policy considerations or require HRBP Manager review.- Assist with HR audits to ensure compliance with legal requirements and company policies.- Support compliance-related projects, such as those focused on (e.g., workplace safety, data privacy, or other relevant regulations).- Contribute to the development and maintenance of Standard Operating Procedures (SOPs) and process maps for HR processes.- Prepare and analyze HR data reports, including turnover, headcount, and employee relations metrics.- Coordinate logistics for HR-related training programs, including scheduling, materials preparation, and attendance tracking.- Prepare termination documentation and coordinate with relevant departments (e.g., Payroll) for final pay and benefits.- Support employee offboarding processes, such as scheduling exit interviews, preparing exit documentation and managing system access.- Collaborate with the Facilities team on compliance and safety initiatives, such as emergency drills and safety training.- Assist with communication and documentation related to workplace safety and compliance.- Maintain flexibility to support other HR operational needs, participate in professional development activities, and assist with GDL-US Operations support as assigned.**Qualifications**:- Bachelor’s Degree in Human Resources, related field, or professional experience equivalent.- 2-5 years of Human Resources experience- Demonstrated knowledge of Mexico labor law and 1+ years of employee relations experience required- Must be able to communicate effectively both verbally and written in English and Spanish- Superior written and verbal communication skills. You understand that communication is key and change management is an area of experience and passion.- Proven ability to work both independently and collaboratively.- Ability to conduct themselves with a high level of discretion. Respect for confidentiality and personal tact - this is a MUST- Hustle that is unrivaled and a passion for your work that can’t be matched.**The Perks of Working With Us**:- Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans) and more.- Leave the suit and tie at home; our dress code is casual.- Enjoy office wide engagement activities, team events, happy hours and more- Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you'll find cafes and a wide variety of local restaurants.- Start your morning with free coffee- Maximize your wellness with free counseling sessions through our Employee Assistance Program- Get paid to work with your friends through our Referral Program**Your Arrive Experience**Our award-winning company culture is designed with you in mind. We are committed to supporting your personal and professional growth and making Arrive a place we all love to work.