Associate IT Tools

hace 3 semanas

Desde casa, México iTjuana A tiempo completo

Bring your creative and analytical skills to a team where you’ll be inspired, empowered, and rewarded for life by creating products that impact thousands of families every day.Position**:Associate IT Tools**Location/Division Specific Information**:Mexico **/ Engineering Division**What will you do?**- Provide next-tier support for IT support teams to resolve tickets within target SLAs.- Assist with remediating vulnerabilities in the environment.- Create and maintain support documentation.- Provide data as needed for metrics and KPIs.- Build relationships with IT teams and keep them abreast of engineering initiatives.- Create and maintain support documentation.- Provide data as needed for metrics and KPIs.- Support and comply with the company’s Quality Management System policies and procedures.- Maintain regular and reliable attendance.**How will you get here?**- Education_- Associate degree in information technology or other field related to the essential duties of the position; or High School Degree/General Education Degree and 2+ months of relevant experience or an associate degree.- Experience_- Demonstrated solid understanding of networking, desktop technology, and proven methods to provide innovative solutions to customers.- Technical problem-solving, analytical, and information organization.- Demonstrated strong customer focus.- Proficient in Microsoft Office.- Secure development experience.- Experience in healthcare or biotech industries.- Knowledge, Skills, Abilities_- Learning agility- Excellent organizational skills.- Excellent interpersonal verbal and written communication skills.- Ability to operate in a cross-cultural environment.- Ability to work within a fast-paced, cross-functional team environment.Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: $26,000.00 - $28,000.00 al mesHorario:- Lunes a viernes- Turno de 8 horasPrestaciones:- Caja de ahorro- Descuento de gimnasio- Días de maternidad superiores a los de la ley- Días de paternidad superiores a los de la ley- Horarios flexibles- Opción a contrato indefinido- Programa de referidos- Seguro de gastos médicos mayores- Seguro de la vista- Seguro dental- Seguro de vida- Vales de despensa- Vales de restauranteTipos de compensaciones:- Bono anual- Bono de productividadIdioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo remoto

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