Customer Service Representative/logistics Coordinator
hace 3 semanas
Sanhua is looking for a customer service representative to join our team in our Houston office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. A successful Customer Service Representative will utilize their high energy and strategy to provide excellent customer service. The Customer Service Representative handles client orders, delivery, and maintains and builds customer relationships by providing client updates on products, services, and orders. Internally, CSR needs to serve as a liaison between warehouse and production team. Your goal is to make sure customer orders are delivered on time and accurately, and provide prompt and timely feedback to clients.**Responsibilities**:- Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.- Ability to address complaints and issues with effective solutions and a positive attitude- Passion for delighting customers with above and beyond service- Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.- Track interactions in CRM/ERP - Record customers interactions in internal system for cross-functional awareness and relationship development.**Requirements**:- Bachelor’s degree in Supply Chain, Logistics, or relevant field- 3+ years proven experience in supporting client success- Purchase order and sales order processing and tracking- Invoicing, packing slips, and bill of lading preparation- Excellent written and verbal communication skills- Excellent time-management and prioritization skills- Possess a sense of urgency.- Experience using Microsoft Office Suite- Knowledge in WMS and ERP.- Fluent in EnglishUDuOCNW5Rh
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Customer Service Representative
hace 2 semanas
Saltillo, México Haulsa Logistics A tiempo completo**EMPESA IMPORTANTE DE LOGÍSTICA SOLICITA**:- **CUSTOMER SERVICE REPRESENTATIVE**_**Requisitos**- Ingles avanzado (deseable)- Mínimo 2 años de experiência en operaciones de transporte y logística terrestre- Cartera de clientes y proveedores (deseable)- Conocimiento básico de documentación nacional / internacional**Funciones principales**- Atención a...
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Customer Service Representative
hace 2 días
Saltillo, México Haulsa Logistics A tiempo completo**EMPESA IMPORTANTE DE LOGÍSTICA SOLICITA**:- **CUSTOMER SERVICE REPRESENTATIVE**_**Requisitos**- Ingles avanzado (deseable)- Mínimo 2 años de experiência en operaciones de transporte y logística terrestre- Cartera de clientes y proveedores (deseable)- Conocimiento básico de documentación nacional / internacional**Funciones principales**- Atención a...
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Customer Operations Representative
hace 3 semanas
Saltillo, México Redwood Logistics A tiempo completo**Customer Operations Representative**Reports To**:Customer Operations Manager**Location**:Monterrey, Mexico**Environment**:Hybrid****Work Schedule**:This position is **full-time **and **hybrid **with 3 days onsite and 2 days remote per week, **Monday through Friday** from **8:00 AM to 5:00 PM** with an hour break, but flexibility is available based on...
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Inside Sales Representative
hace 3 semanas
Saltillo, México PeninsulaSteel A tiempo completoPeninsula Steel is a leading American provider of high-quality steel products, serving customers across the construction industry with a commitment to excellence and reliability. With a rich history of delivering top-notch solutions, Peninsula Steel prides itself on its dedication to customer satisfaction and innovation in the steel...
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Customer Service Representative
hace 4 días
Saltillo, México Johnson Controls A tiempo completo**Job Details** **What are you going to do?** Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. **How will you do it?** **Order Processing** - Order input in SAP / JDE (different order types) - Send order confirmation to...
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Customer Service Representative
hace 3 semanas
Saltillo, México Johnson Controls A tiempo completo**Job Details****How you will do it?****Order Processing**:- Order input in SAP (different order types)- Send order confirmation to customer (confirm delivery date based on ATP, partial delivery allowed, etc)**Backorder monitoring and order management**:- Monitor the customer backorders in conjunction with Customer, Warehouse, Supply & Demand, Credit...
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Sales & Customer Service Representative
hace 3 semanas
Saltillo, México Grupo Zeu A tiempo completoDescripción del puesto A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Detalles del trabajo Tipo de puesto: Tiempo completo Salario: $12,****** - $15,****** al mes Tipo de jornada: 10...
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Customer Service Manager
hace 3 semanas
Saltillo, México Charger Logistics Inc A tiempo completoCharger logistics Inc. is a world With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are...
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Customer Service Representative
hace 3 semanas
Saltillo, México Johnson Controls A tiempo completo**Job Details****What are you going to do?**Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time.**How you will do it?****Order Processing**:- Order input in SAP (different order types)- Send order confirmation to customer (confirm...
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Carrier Sales Representative
hace 5 días
Saltillo, México Redwood Logistics A tiempo completo**Carrier Sales and Operations Representative** Reports To**:Senior Carrier Sales and Operations Representative** Location**:Monterrey, N.L. México** **Redwood Logistics** is your strategically integrated logistics provider that understands our customers’ unique needs. Throughout our 20-year history, we’ve grown and evolved our range of offerings to...
