Customer Service Representative/logistics Coordinator

hace 3 días

Saltillo, México Sanhua International A tiempo completo

Sanhua is looking for a customer service representative to join our team in our Houston office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. A successful Customer Service Representative will utilize their high energy and strategy to provide excellent customer service. The Customer Service Representative handles client orders, delivery, and maintains and builds customer relationships by providing client updates on products, services, and orders. Internally, CSR needs to serve as a liaison between warehouse and production team. Your goal is to make sure customer orders are delivered on time and accurately, and provide prompt and timely feedback to clients.**Responsibilities**:- Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.- Ability to address complaints and issues with effective solutions and a positive attitude- Passion for delighting customers with above and beyond service- Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.- Track interactions in CRM/ERP - Record customers interactions in internal system for cross-functional awareness and relationship development.**Requirements**:- Bachelor’s degree in Supply Chain, Logistics, or relevant field- 3+ years proven experience in supporting client success- Purchase order and sales order processing and tracking- Invoicing, packing slips, and bill of lading preparation- Excellent written and verbal communication skills- Excellent time-management and prioritization skills- Possess a sense of urgency.- Experience using Microsoft Office Suite- Knowledge in WMS and ERP.- Fluent in EnglishUDuOCNW5Rh

  • Customer Service Representative

    hace 3 semanas

    Saltillo, México VENTUS GLOBAL LOGISTICS A tiempo completo

    AGENCIA ADUANA solicita:**CUSTOMER SERVICE REPRESENTATIVE**Realización de pedimentos, virtuales, definitivos y temporales.Conocimiento de validación y pago de los mismos.Facilidad de palabra.Sin problema de traslado, a la fuente de trabajoExperiência mínima 1 año en Agencia AduanalLic en Comercio Exterior, o carrera a finLugar de trabajo: CIENEGA DE...

  • Sr Representative, Customer Service

    hace 4 semanas

    Saltillo, México Avient A tiempo completo

    **CUSTOMER SERVICE REPRESENTATIVE SENIOR**The Customer Service Representative Sr is the primary point of contact for an assigned group of customer accounts. The purpose of the Customer Service Sr function is to serve as the face to the customer providing value added services that grow our business. Individuals in this position respond to and manage internal...

  • Customer Operations Representative

    hace 1 día

    Saltillo, México Redwood Logistics A tiempo completo

    **Customer Operations Representative** Reports To**:Customer Operations Manager** Location**:Monterrey, Mexico** Environment**:Hybrid** **Work Schedule**: This position is **full-time **and **hybrid **with 3 days onsite and 2 days remote per week, **Monday through Friday** from **8:00 AM to 5:00 PM** with an hour break, but flexibility is available based...

  • Customer Operations Representative

    hace 1 día

    Saltillo, México Redwood Logistics A tiempo completo

    **Customer Operations Representative**Reports To**:Customer Operations Manager**Location**:Monterrey, Mexico**Environment**:Hybrid****Work Schedule**:This position is **full-time **and **hybrid **with 3 days onsite and 2 days remote per week, **Monday through Friday** from **8:00 AM to 5:00 PM** with an hour break, but flexibility is available based on...

  • Inside Sales Representative

    hace 1 día

    Saltillo, México PeninsulaSteel A tiempo completo

    Peninsula Steel is a leading American provider of high-quality steel products, serving customers across the construction industry with a commitment to excellence and reliability. With a rich history of delivering top-notch solutions, Peninsula Steel prides itself on its dedication to customer satisfaction and innovation in the steel...

  • Inside Sales Representative

    hace 1 día

    Saltillo, México PeninsulaSteel A tiempo completo

    Peninsula Steel is a leading American provider of high-quality steel products, serving customers across the construction industry with a commitment to excellence and reliability. With a rich history of delivering top-notch solutions, Peninsula Steel prides itself on its dedication to customer satisfaction and innovation in the steel...

  • Customer Service Representative

    hace 1 semana

    Saltillo, México Call 2 Launch A tiempo completo

    Call Center Representative. Customer Service and Inbound Sales. Bilinguall English Speaking 1 year Call center experience Computer Skills Tipo de puesto: Tiempo completo Salario: A partir de $15,000.00 al mes Beneficios: - Programa de referidos Tipo de jornada: - Turno de 8 horas Experiência: - Call center: 1 año (Obligatorio) Idioma: -...

  • Customer Service Representative

    hace 2 semanas

    Saltillo, México Johnson Controls A tiempo completo

    **Job Details** **What are you going to do?** Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. **How will you do it?** **Order Processing** - Order input in SAP / JDE (different order types) - Send order confirmation to...

  • Customer Service Representative

    hace 2 semanas

    Saltillo, México Johnson Controls A tiempo completo

    **Job Details****What are you going to do?**Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time.**How will you do it?****Order Processing**- Order input in SAP / JDE (different order types)- Send order confirmation to customer...

  • Sales & Customer Service Representative

    hace 2 semanas

    Saltillo, México Grupo Zeu A tiempo completo

    A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Tipo de puesto: Tiempo completoSalario: $12,000.00 - $15,000.00 al mesTipo de jornada:- Turno de 10 horasConsideraciones ante el...