**Education**:Bachelor's Degree in Finance, Administration, Accounting, or a related field.****Englis**: Intermediate / Advanced**Experience**: 2 to 4 years in a role coordinating personnel and achieving objectives..**Key Responsibilities**:- Monitor and track campaign objectives and operational KPIs.- Follow up on non-conformities during internal audit processes.- Ensure regulatory compliance.- Establish bidirectional communication channels between operational staff and management, contributing to a positive work environment.- Prepare performance and results reports for management to facilitate decision-making.- Foster inter-departmental communication among Staff areas.- Participate in continuous improvement initiatives.- Gain a comprehensive business understanding of the Call Center operations.- Achieve project profitability targets.- Maintain installed capacity in optimal condition for operations.- Ensure indicator compliance.Tipo de puesto: Por periodo de pruebaDuración del contrato: 2 mesesSueldo: $17,900.00 - $18,000.00 al mesTipo de jornada:- Lunes a viernesLugar de trabajo: remoto híbrido en 03230, Actipan, CDMX