Customer Care Associate
hace 3 semanas
**Customer care associate**In OmronGuadalajarawe are looking for our customer service representative.The responsibilities of this position include a broad range of customer service activities to support our Direct Customer and Channel Partner sales efforts**.****Responsibilities**:- Effectively resolve CSC case inquiries from beginning to closure in a considerate, accurate, and timely manner according to documented processes and procedures. Case types to include:- Order Entry, maintenance, status, shipping issues and post billing- Price and Delivery Guidance- Expedites to the proper Omron facility, domestically or internationally.- Initiating and editing sales adjustments, RMAs, cancellations, stock rotations and submit for approval before entering them into the JDE system.- Compose thoughtful responses for a variety of requests.- Answer Channel Partners questions on price and availability, and provide guidance on self-service options with training as required.- Interact with outside sales and other Omron personnel as required to provide high level of sales support.- Contribute to the ongoing learning and success of your team, and the company, by sharing knowledge through mentorship, collaboration, and aiding in documentation.**Requirements**:- High School degree or equivalent. - Associates Degree or higher preferred.- Minimum of 3 years of experience in a business-to-business Customer Service related position or equivalent- Ability to provide exceptional customer service in a high stress environment.- Ability to establish and maintain good customer relationships.- Knowledge of Office 360.- Knowledge of JDE is preferred.- Bilingualism (English, Spanish, French) is preferable.- Working knowledge of CRM platforms preferred (e.g. Salesforce, Oracle Cloud).Live the OMRON experience and shape the future with us
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Customer Care Associate
hace 3 semanas
Guadalajara, México OMRON A tiempo completoIN OMRON MÉXICO WE ARE LOOKING FOR OUR NEXT CUSTOMER CARE ASSOCIATE(located in Guadalajara, Jalisco)Omron Automation - Americas is looking for an energetic and focused Customer Care Associate (CCA)to join our class team.The responsibilities of this position include a broad range of customer service activities to support our Direct Customer and Channel...
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Customer Care Associate
hace 2 semanas
Guadalajara, México Omron A tiempo completoOmron Automation Americas is seeking an energetic and focused Customer Care Associate (CAS) in our Hoffman Estates location to join our best in class Customer Care team.Under the general supervision of a Customer Care Supervisor (CSV), the Customer Care Associate (CAS) assists Direct Customer and Channel Partners and records necessary information by...
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Customer Care Associate
hace 2 semanas
Guadalajara, México OMRON Americas A tiempo completoOmron Automation Americas is seeking an energetic and focused French Speaking Customer Care Associate (CAS) for our Guadalajara location to join our best-in-class Customer Care team.Under the general supervision of a Customer Care Supervisor, the CAS assists Direct Customers and Channel Partners by performing the duties listed below. The CAS is expected to...
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Customer Care Associate
hace 4 semanas
Guadalajara, México OMRON Americas A tiempo completoOmron Automation Americas is seeking an energetic and focused French Speaking Customer Care Associate (CAS) for our Guadalajara location to join our best-in-class Customer Care team. Under the general supervision of a Customer Care Supervisor , the CAS assists Direct Customers and Channel Partners by performing the duties listed below. The CAS is expected to...
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Customer Care Associate
hace 2 semanas
Guadalajara, México Omron Americas A tiempo completoOmron Automation Americas is seeking an energetic and focused French Speaking Customer Care Associate (CAS) for our Guadalajara location to join our best-in-class Customer Care team.Under the general supervision of a Customer Care Supervisor, the CAS assists Direct Customers and Channel Partners by performing the duties listed below.The CAS is expected to...
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Customer Care Associate
hace 2 semanas
Guadalajara, México OMRON Americas A tiempo completoOmron Automation Americas is seeking an energetic and focused French Speaking Customer Care Associate (CAS) for our Guadalajara location to join our best-in-class Customer Care team. Under the general supervision of a Customer Care Supervisor , the CAS assists Direct Customers and Channel Partners by performing the duties listed below. The CAS is expected to...
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Customer Care Associate
hace 2 semanas
Guadalajara, México OMRON Americas A tiempo completoOmron Automation Americas is seeking an energetic and focused French Speaking Customer Care Associate (CAS) for our Guadalajara location to join our best-in-class Customer Care team. Under the general supervision of a Customer Care Supervisor, the CAS assists Direct Customers and Channel Partners by performing the duties listed below. The CAS is expected to...
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Customer Care Associate
hace 2 semanas
Guadalajara, Jal., México OMRON Americas A tiempo completoOmron Automation Americas is seeking an energetic and focused French Speaking Customer Care Associate (CAS) for our Guadalajara location to join our best-in-class Customer Care team. Under the general supervision of a Customer Care Supervisor , the CAS assists Direct Customers and Channel Partners by performing the duties listed below. The CAS is expected to...
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Customer Care Associate
hace 2 semanas
Guadalajara, Jal., México OMRON Americas A tiempo completoOmron Automation Americas is seeking an energetic and focused French Speaking Customer Care Associate (CAS) for our Guadalajara location to join our best-in-class Customer Care team. Under the general supervision of a Customer Care Supervisor, the CAS assists Direct Customers and Channel Partners by performing the duties listed below. The CAS is expected to...
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Supervisor, Customer Care
hace 15 horas
Guadalajara, México Nextiva A tiempo completo**Redefine the future of customer experiences. One conversation at a time.**: We're changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans. Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that...
