Technical Support
hace 4 semanas
We're looking for a passionate professional to join a Silicon Valley company with a Global Support organization that provides technical Product Support services to customers and internal teams. Your primary focus is being the first technical point of contact helping to debug and solve problems that may arise while implementing complex solutions by external and internal customers using the company products.You'll join a team where colleagues with different expertise work closely together in, an energetic, welcoming, and informal work environment that supports collaboration and creativity to make success happen.**Required Skills**:- Fluent English with excellent verbal and written communication.- Proven experience working in a technical customer support role in a Java environment.- Strong troubleshooting and analytical skills. Relevant technical customer support experience focused on debugging software issues.- Experience in programming languages (JAVA/ C/ C++/.Net) and debugging skills.- Experience with Unix and Windows operating systems and ability to simulate/ debug problems on these.- Knowledge of these technologies: J2EE, JMS, XML/ XPATH, web services, web development, app/ web servers (Weblogic, Websphere), networking, TCP/IP, HTTP, REST/ SOAP will be an added advantage.- Knowledge of databases (Oracle /SQL Server / DB2) and proficiency in writing/analyzing SQL queries.- Experience working with Tomcat.**Benefits**:- Competitive Salary (above average)- Continuous training on e-learning platforms.- Home Office.- Medical Insurance Plan.- 10 Vacation days from the first day, with annual increments.- Laptop for your work.- New challenges and growth with USA teams.
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Technical Support
hace 2 semanas
Ciudad de México Hewlett Packard A tiempo completo**Job Summary**- This role is responsible for leading technical support for end users and authorized service providers, utilizing proactive monitoring for issue prevention. The role maintains high customer satisfaction levels, addressing customer-related issues promptly, and offering comprehensive software services for post-sales and service delivery...
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Technical Support
hace 2 semanas
Ciudad de México Kyndryl A tiempo completo**Who We Are**At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.**The...
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Technical Support
hace 10 horas
Ciudad de México, Ciudad de México HP A tiempo completoJob Summary This role is responsible for leading technical support for end users and authorized service providers, utilizing proactive monitoring for issue prevention. The role maintains high customer satisfaction levels, addressing customer-related issues promptly, and offering comprehensive software services for post-sales and service delivery support....
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Technical Support Coordinator
hace 2 semanas
Ciudad de México Vertiv A tiempo completo**Technical Leadership & Escalation Point**- Review and approve root cause analyses (RCA) and customer-facing technical documentation prepared by the team.- Act as a Tier II/III escalation point for complex technical cases related to Data Center products, especially Thermal Management systems.- Support remote diagnostics and analysis, ensuring alignment with...
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Technical Support
hace 6 días
Ciudad de México, Ciudad de México HP A tiempo completoTechnical SupportDescription -Job Summary• This role is responsible for leading technical support for end users and authorized service providers, utilizing proactive monitoring for issue prevention. The role maintains high customer satisfaction levels, addressing customer-related issues promptly, and offering comprehensive software services for post-sales...
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Director, Technical Support
hace 2 semanas
Ciudad de México Samsara A tiempo completo**Who we are**Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical...
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Technical Support Coordinator
hace 2 días
Ciudad de México, Ciudad de México Vertiv A tiempo completoTechnical Leadership & Escalation PointReview and approve root cause analyses (RCA) and customer-facing technical documentation prepared by the team. Act as a Tier II/III escalation point for complex technical cases related to Data Center products, especially Thermal Management systems. Support remote diagnostics and analysis, ensuring alignment with Vertiv...
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Technical Support Coordinator
hace 7 horas
Ciudad de México, Ciudad de México Vertiv Group A tiempo completoDescriptionTechnical Leadership & Escalation PointReview and approve root cause analyses (RCA) and customer-facing technical documentation prepared by the team.Act as a Tier II/III escalation point for complex technical cases related to Data Center products, especially Thermal Management systems.Support remote diagnostics and analysis, ensuring alignment...
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Technical Support Engineer
hace 4 semanas
Ciudad de México Microsoft A tiempo completo**Technical Support Engineer**:Mexico City, México, MexicoDate posted**Sep 19, 2025**- Job number** **- Work site**0 days / week in-office - remote**- Travel**None**- Role type**Individual Contributor**- Profession**Technical Support**- Discipline**Technical Support Engineering**- Employment type**Full-Time****Overview**:- With more than 45,000 employees...
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Technical Support Engineer
hace 5 horas
Ciudad de México Microsoft A tiempo completo**Technical Support Engineer**: Mexico City, México, Mexico Date posted **Sep 19, 2025** - Job number **1872695** - Work site **0 days / week in-office - remote** - Travel **None** - Role type **Individual Contributor** - Profession **Technical Support** - Discipline **Technical Support Engineering** - Employment...