Head Of People

We are seeking an experienced Head of People to lead the Human Resources function for a growing international Fintech with operations in Mexico .

As a key member of the local leadership team, this role will be responsible for shaping and executing the people strategy, strengthening organizational capabilities, supporting business growth, and fostering a high-performance culture.

The Head of People will have end-to-end responsibility for the employee lifecycle in Mexico while working closely with regional and global stakeholders on broader People initiatives.

A key requirement for this position is hands-on experience applying Mexican Labor Law in real business situations . Beyond theoretical knowledge, we are looking for someone who has personally managed employee relations, terminations, labor risks, organizational changes, and other complex employment matters in Mexico.

• Act as a strategic advisor to senior leadership on organizational and people-related matters.
• Define and execute the People strategy in alignment with business priorities and global HR frameworks.
• Lead the full employee lifecycle, including talent acquisition, onboarding, development, performance, retention, succession, and offboarding.
• Strengthen leadership capabilities and organizational effectiveness as the business continues to grow.
• Provide practical guidance on Mexican employment and labor matters , balancing regulatory compliance, employee experience, and business needs.
• Manage sensitive employee relations matters, including terminations, disciplinary processes, teleworking arrangements, organizational changes, and labor-related risks.
• Coordinate with external labor counsel when specialized legal support is required.
• Oversee compensation & benefits, payroll, HR administration, HR systems, employee data, and reporting.
• Drive employee engagement and culture initiatives across the organization.
• Support organizational transformation, restructuring, and business expansion.
• Contribute to regional and global People projects, collaborating with international teams.
• Lead workforce and headcount planning and manage the HR budget.

• We are looking for a business-oriented People leader who combines strategic perspective with the ability to execute.
• The successful candidate will be comfortable operating in a fast-paced, international environment , partnering with senior executives while remaining close enough to the organization to understand its people, challenges, and day-to-day realities.
• We welcome candidates with relevant leadership experience from sectors such as Fintech, Financial Services, Banking, Consumer Finance, Payments, Technology, Retail, E-commerce, Insurance, and other digital or consumer-oriented businesses .
• Previous Fintech experience is valuable but not mandatory . More important is the ability to operate effectively in organizations characterized by growth, transformation, regulatory complexity, and demanding commercial objectives.

• Bachelor's degree required; Master's degree or postgraduate qualification is a plus. Proven senior HR leadership experience as a Head of People, HR Director, People Director, Country HR Lead, Senior HR Business Partner , or equivalent.
• Demonstrated experience leading the full HR agenda in Mexico .
• Strong practical knowledge of Mexican Labor Law , with direct experience handling real employee and labor situations.
• Experience advising senior leadership on organizational, talent, and workforce decisions. Background working with regional or global stakeholders in international organizations.
• Experience leading organizational change and supporting businesses through periods of growth or transformation.
• Strong command of HR operations, compensation & benefits, talent management, and organizational development.
• Strong experience working with enterprise HR and business systems , including platforms such as SAP / Success Factors, Oracle, Microsoft solutions, or other comparable HRIS, HCM, ERP, or CRM platforms .
• Fluent English and Spanish are mandatory. Availability for international travel.
• Business Acumen
• Strategic People Leadership
• Labor & Employee Relations
• Organizational Effectiveness
• Executive Influence & Stakeholder Management
• Execution & Accountability
• Digital & HR Systems Fluency

This is an opportunity to lead the People agenda in Mexico within a growing international Fintech , combining local ownership with mea