Noc Engineer

hace 1 semana

Hermosillo Centro, México NGX NETWORKS A tiempo completo

Work modality: 95% Office, 5%Other.Main activities- Assist and support helpdesk platform in tickets regarding voip services, firewalls, internet, and other alerts.- Call and receive calls of business and residential customers to assist in service requests or problem solving.- Voip support in creating and maintaining extensions, ring groups, outbound rules, etc.- Check feasibilities and assist remotely in provisioning, relocations and cancelations of microwave and fiber internet connections as well as pbxs.- Assist, support, review, and check data center.**Requirements**:- Languages: English and Spanish.- Intermediate knowledge in networks and telecommunications.- Self-taught.- Schedule availabilityDesirable- Itil 4- Customer service experience- Great spelling and grammar.Tipo de puesto: Tiempo completoSueldo: $15,000.00 - $20,000.00 al mesBeneficios:- Horarios flexibles- Vales de despensaPago complementario:- Bono de asistencia- Bono de productividad- Bono de puntualidadTipo de jornada:- Turno de 10 horasExperiência:- Servicio al cliente: 5 años (Deseable)Idioma:- Inglés (Deseable)Lugar de trabajo: Empleo presencial

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