Client Operations Lead | Mexico City | Remote
hace 1 semana
Position Type: Full-Time. Location: Remote. Apply here: About the Role We’re hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both sides. You’ll work closely with clients to understand expectations, monitor delivery, and proactively address concerns. At the same time, you’ll coach and support talent—helping them stay productive, confident, and aligned with service standards. This is a hands‑on leadership role ideal for someone with BPO or service delivery experience who’s ready to step into broader responsibility. Key Responsibilities Act as the primary operational contact for assigned client accounts Maintain regular check‑ins to ensure satisfaction and retention Translate client expectations into clear guidance for talent Coach team members on quality, productivity, and communication Monitor attendance, output, and workflow adherence Track deliverables and ensure tasks move on schedule Maintain and reinforce SOPs across accounts Address issues early and resolve misalignments calmly and professionally Qualifications 2–5 years experience in BPO, operations, or client-facing roles Experience managing client relationships and supporting retention Experience coaching or guiding team members Strong English communication and organization skills Comfortable managing multiple accounts simultaneously Apply here: #J Ljbffr #J-18808-Ljbffr
-
Client Operations Lead | Mexico City | Remote
hace 1 semana
WorkFromHome, México Opsarmy Careers A tiempo completoClient Operations Lead – Mexico City (Remote) We’re hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both sides. You’ll work closely with clients on expectations,...
-
Client Operations Lead | Mexico City | Remote
hace 2 semanas
WorkFromHome, México OpsArmy A tiempo completoPosition Type : Full-Time Location : Remote Apply here : https : / / operationsarmy.com / application About the Role Were hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both...
-
Senior Clinical Operations Lead
hace 1 semana
WorkFromHome, México Novo Nordisk A tiempo completoA leading pharmaceutical company is seeking a Clinical Operations Senior Head in Mexico City. The successful candidate will lead clinical trial operations ensuring compliance with international standards and efficiency. With over 10 years of experience in clinical research, strong leadership skills, and fluent English, you will oversee operations and manage...
-
Remote Client Operations Lead
hace 1 semana
WorkFromHome, México Opsarmy Careers A tiempo completoA remote operations management firm is seeking a Client Operations Lead to manage client relationships effectively. The ideal candidate will have 2–5 years of BPO or operations experience, exceptional communication skills, and be comfortable managing multiple accounts. Responsibilities include acting as the primary contact for clients, monitoring...
-
Remote Healthcare Ops Leader
hace 3 días
WorkFromHome, México SLB In-Home Care A tiempo completoA healthcare staffing organization seeks a General Manager for Remote Operations in Mexico City. In this full-time position, the candidate will lead talent development and ensure regulatory compliance while optimizing workflows in a metrics-driven environment. Strong leadership skills and proficiency in KPI monitoring are crucial. This role offers a chance...
-
Remote Client Operations Lead
hace 2 semanas
WorkFromHome, México OpsArmy A tiempo completoA leading service delivery company seeks a Client Operations Lead to manage client relationships and guide team performance. This remote role involves ensuring operations are efficient and communications are clear. Candidates should possess 2-5 years of BPO or client-facing experience and strong English communication skills. The position requires hands-on...
-
Remote Compliance Operations Lead
hace 4 semanas
WorkFromHome, México Félix A tiempo completoA dynamic fintech company based in Mexico is seeking a Compliance Operations Team Lead to mentor a team of specialists while ensuring compliance with regulatory standards. The ideal candidate will have over 3 years in related roles, strong analytical skills, and a proven ability to manage high-volume operations. This position offers a competitive salary of...
-
People Operations Lead
hace 3 días
WorkFromHome, México Backbase A tiempo completoA dynamic technology company is looking for a skilled People Operations professional to enhance HR processes throughout the employee lifecycle in Mexico. The ideal candidate should have over 3 years of HR Operations experience, strong project management skills, and a knack for optimizing processes. This role emphasizes collaboration while delivering...
-
Cloud Platform Operations Engineer
hace 3 días
WorkFromHome, México Nasdaq A tiempo completoA leading global financial services provider is seeking a Cloud Operations Engineer in Mexico City. The ideal candidate will design and implement cloud infrastructure improvements, lead large-scale deployment projects, and collaborate globally. Requirements include a Bachelor's degree in Computer Science and extensive experience in cloud operations, AWS...
-
Remote Head of Client Services
hace 3 días
WorkFromHome, México Bairesdev A tiempo completoRemote Head of Client Services & Operations Bairesdev • Mexicali, Baja California, Mexico A leading technology company seeks a proactive Chief Operating Officer to lead operations for a significant portion of its workforce. Responsibilities Strategic planning alongside the CEO. Enhancing client relationships. Overseeing team management. Qualifications...