Kam Lead

Imagine working for a company that welcomes you in, inspires you to bring your best self to every opportunity, and encourages you to grow and develop your career in a resilient and fun industry. Brown-Forman offers our employees this kind of career and environment and has for more than 150 years. Together, we proudly live and work by our values, striving each day to be better and do better as people, as a company, and as members of the communities we call home. Come have a seat at our table.**What You Will Do in This Role**:This role will be accountable for developing long-term partnerships with selected Key Accounts as well as with executive levels of large top-tier retailers.Ensure that these partnerships lead to strong sales and Gross Profit performance for both sides always thinking in the short and long terms. Implement tactics and the overall execution of the business plan. Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.This will be accomplished in a compliant manner with a high degree of integrity strictly following all B-F policies and all applicable Mexican laws**What You Can Expect**:**Drive Business Forward**:- The Key Account Manager Lead is the strategic Brown-Forman Mexico point of contact with key accounts and their networks. This role will be accountable for the customer experience coordinating appropriate resources and personnel to meet the customer's needs.- Accountable for sales performance, strategies and tactics in coordination with Trade Marketing, CPFR, Sales Field Operations, Finance & Marketing for the assigned customer portfolio. Responsible for driving sales and Gross Profit through strong, value-added relationships.- Lead contract negotiations for the accounts when required.- Develop and evaluate account business plans to ensure that they continue to meet strategic business objectives and align with emerging trends and market changes alongside the Key Account Manager when applied.- Review and present Executive Business Summaries to top-tier accounts; encompassing accurate business results, market data, financial outcomes and operational issues.- Demonstrate highly effective account management skills and exemplary selling competencies.- Collaborate with internal Key Stakeholders on identifying business opportunities and developing appropriate tactics and strategies.- Track market trends and analyze these to identify new opportunities to build up Brown-Forman’s business.- Perform market visits to identify potential opportunities and assure plan implementation.- Track and manage sales volume forecasting to anticipate demand.**Customer Relationship**:- Build close relationships with customers and Key Stakeholders to improve the effectiveness and efficiency of the partnership. The Key Account Manager Lead will develop and manage key business activities for top-tier customers, negotiate and maintain a sustainable long-term relationship, work to facilitate the generation of mutual benefits, unlock opportunities and always avoid Zero-Sum Activities.- Maintain and further develop key relationships with retail senior buyers and executives at a corporate level.- Introduce key members of the Brown-Forman Mexico team to further develop the partnerships as needed, always looking for possible business expansion.- Establish and formalize the Key Account Strategy; from ideation to implementation, looking to strengthen Brown-Forman Mexico's relationship with top retailers.- Review business results with Key account business partners.**Team Development and Internal Leadership**:- Develop, coordinate and execute customer strategies through coaching and driving forward the team´s selling activities.- Align and develop internal resources to grow overall Key account relationships by building strong links to Brown-Forman Mexico Key Stakeholders.- Strategically manages allocated accounts, budget and resources provided, yielding maximum effectiveness and impact.- Responsible for developing business plans involving cross-functional collaboration.- Develop, motivate and guide the team to achieve successful outcomes.- Facilitate account management by coordinating selling activities and customer interactions through effective leadership and communication with other areas to ensure appropriate customers’ needs are met.- Track assigned KPIs, providing adequate coaching and feedback to develop a sound plan of action for each account.**Operative Processes**:- The order calls for tracking and management (order generation through to delivery)- Assure appropriate financial tools management to invest DD and TMF resources in order to maximize value creation.- Work closely with Supply Chain to assure sales order fill-rate compliance (order frequency & fill-rate compliance, management for minimum order call)- Forecast Management- Competitor promotion and activities tr