Customer Experience Agent
hace 2 semanas
**International company looking for talent to join our team**A U.S.based company that finances, buys, and sells used cars, headquartered in Dallas, Texas. Delivering exceptional customer service in a highly professional manner while building and maintaining strong, close business relationships with clients by providing prompt and accurate support.**Schedule**:- TRAINING 2 WEEKS:_Monday to Friday 8:00 to 5:00- AM SHIFT: _Mon - Thur (8am a 6pm)Fri and Sat (8am a 5pm)- PM SHIFT: _All week (11am a 8pm)- 2 DAYS OFF:_(Sunday + 1 week day off)2 breaks of 15 minutes and lunch time 1 hour**Profle**:- High School Diploma or GED.- 2+ years of experience in a Call Center environment.- High performer with proven exceptional QA score in previous call center jobs.- Customer Service oriented. Passionate about providing outstanding customer service.- Comfortable working in a fast-paced environment.- Bilingual English / Spanish, required.- Take inbound calls from our customers related to different customer service situations.- Take payments and know how to guide customers to make payments on their own.- Know how to read loan balances and make payment adjustments- Commitment to first call resolution, with a sense of urgency and maximum professionalism.- Minimizing the transferring of phone calls from one department to another.- Ensures delivery of excellent customer service through fast and accurate processing of calls, communication, and coordinating with other departments to resolve inquiries.- Answer insurance-related questions including claims status, and basic claims information.**Benefit Package**:- Law Benefits- $1,400 Food Vouchers (Monthly)- 2% Savings fund- 20 days Christmas bonus- Private Medical Insurance (1 year and a half of seniority)Tipo de puesto: Tiempo completoSueldo: $16,500.00 - $21,000.00 al mesBeneficios:- Seguro de gastos médicos- Vales de despensaPago complementario:- Bono de productividadPuede trasladarse/mudarse:- Cd del Sol, 45050 Zapopan, Jal.: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Deseable)Experiência:- Call Center: 1 año (Obligatorio)Idioma:- Advanced English (Obligatorio)Lugar de trabajo: Empleo presencialFecha límite para postularse: 26/12/2024Fecha de inicio prevista: 30/12/2024
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Customer Experience
hace 3 semanas
Zapopan, México Sunwise Energy A tiempo completoWe are seeking a dedicated and passionate individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for ensuring a positive and seamless experience for our customers at every touchpoint. Your primary goal is to enhance customer satisfaction, loyalty, and retention by addressing inquiries, resolving issues, and...
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Agente de Servicio Al Cliente Bilingüe
hace 7 horas
Zapopan, México Customer Service IS A tiempo completo**Vacante para la empresa Customer Service IS en Zapopan, Jalisco**: **Agente de Servicio al Cliente Bilingüe (Modalidad Híbrida) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas y una...
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Customer Experience Specialist
hace 5 días
Zapopan, México Sunwise Energy A tiempo completo**Sunwise Energy **is a premiere **Solar **Installation and Smart Home service provider offering turnkey renewable energy solutions to its clients. We integrate all the aspects of solar sales and installations in-house to provide and guarantee our customers the best quality of service and maintenance. **Join us!** **Primary Responsabilities** - Respond...
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Bilingual Customer Service Representative
hace 2 semanas
Zapopan, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, Jalisco**: **Bilingual Customer Service Agent - No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience. **_ Key...
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Service Desk Agent
hace 7 horas
Zapopan, México Intugo A tiempo completoThe Service Desk agent is responsible for providing Service Desk support services L1 and in some cases L2 and ensuring high customer satisfaction. The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues. Service Desk agent analyzes the problems and records the issues addressed...
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Bilingual Customer Service Representative
hace 6 días
Zapopan, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, Jalisco**:**Bilingual Customer Service Agent (Home Office Available per Performance) No Prior Experience Required**Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and...
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Bilingual Customer Service Representative
hace 7 días
Zapopan, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, Jalisco**: **Bilingual Customer Service Agent (Home Office Available per Performance) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions...
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Bilingual Customer Service Representative Home
hace 3 semanas
Zapopan, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, Jalisco**:**Bilingual Customer Service Agent (Hybrid: From Home And On Site) No Prior Experience Required**Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an...
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Zapopan, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, Jalisco**:**Bilingual Customer Service Agent (Home Office Available) - No Prior Experience Required**Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...
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Customer Services Agent Gdl
hace 2 días
Zapopan, México Tres R A tiempo completo**Vacante para la empresa Tres R en Zapopan, Jalisco**:AGENTE BILINGÜE ATENCION A CLIENTESSI RADICAS EN JALISCO, esta es tu oportunidadmayor de edadPrepa termianda.inglés intermedio-avanzado¤ Experiência no requeridaAtender llamadas de clientes que requieran asistencia telefónica, nada de ventas sólo customer servicesSueldo base + Bono por...
