Superintendencia de Operación de Puerto

**Description**This position oversees train operations and is responsible for the safe and efficient movement of all trains within an assigned territory of high scope, size, or volume. Ensures the safety of crews and meets operational and financial targets as outlined by the Transportation Service Plan (TSP) and associated Key Performance Indicators (KPI's).**Accountabilities**- Leads the operational testing program by observing, documenting, and evaluating safe work practices per GCOR (General Code of Operating Rules), communicating results, and utilizing the elevation process, if necessary.- Facilitates employee meetings and programs to emphasize safety and discuss safety risks.- Investigates accidents and incidents, identifies root cause, and resolves or escalates.- Works closely with management on strategic coordination of multiple complex plans, subdivisions, terminals, and customer bases.- Meets the tactical goals of the TSP (Transportation Service Plan) by coordinating equipment and staff, reporting results, and recommending solutions. Metrics may include equipment dwell, on-time train origination, right car/right train, work order compliance, customer performance reporting, and accuracy.- Manages crew starts, crew size, and overtime in a cost effective manner.- Facilitates smooth transfers between territories.- Makes recommendations regarding hiring, performance, and termination of staff.- Grows relationships and is an effective partner through strong daily communication with Mechanical, Engineering, Signaling, MLU (Management of Locomotive Utilization), NOC (network Operations Center), and foreign line carriers.- Utilizes MCS (Management Control System) and computerized planning tools to create trip plans and make tactical adjustments to the TSP.- Understands the relevant business metrics and applies effective tactics to sustain a culture of operational effectiveness that produces teams of high performing, engaged and empowered operational leaders.- Defines and communicates clearly the teams roles and responsibilities; holds people accountable for accomplishing objectives; recognizes and rewards people who achieve results and deliver on performance expectations; provides pinpointed (specific & measurable) feedback on performance.- Develops and retains a strong team of high performers; creates a challenging and rewarding work environment; organizes a diverse group of people into a cohesive team to leverage their energy, knowledge and skills; creates grassroots / localized events to train & develop others - including location-specific safety training, localized Speak Up events, regular recognition or team-building activities.**Required**- Bachelor's degree from an accredited university or college, preferably in a job related major field of study- Minimum seven (7) years of relevant professional experience, including leading and managing projects or programs with outcome-focused deliverables, or equivalent combination of education and experience- Minimum one (1) year of experience directly or indirectly leading a team**Preferred**- Network Operations experience**Working Conditions**- Shift work is an essential function of this job. Employees must have the ability and willingness to support critically important railroad operations 24 hours per day/7 days per week, working various shifts as assigned. Schedule assignments may include after-hours, weekends and holidays.- Business travel is an essential requirement of this job. Employees must be able and willing to travel away from their primary work location up to 50% of the time.**We Offer**- Complete health and welfare benefits package- Competitive salary- Incentive plan- Vacation plan**EEO Statement