Onboarding Analyst | Early life cycle
hace 3 semanas
Join to apply for the Onboarding Analyst | Early life cycle role at Hotmart Overview Our Go-to-Market team, based across LATAM, is looking for a client-focused and goal-driven individual to help new clients successfully integrate and flourish on the Hotmart platform. As an Onboarder/Customer Success Consultant , you will play a vital role in ensuring new clients are set up for success, guiding them through the onboarding process, and helping them increase their initial sales before handing them off to the Customer Success (CS) team for ongoing support. Your efforts will significantly contribute to client satisfaction, retention, and overall growth of Hotmart's market presence in the region. Responsibilities Client Onboarding and Integration: Facilitate the onboarding process for new clients, ensuring they have a thorough understanding of the Hotmart platform; assist clients with setting up their products, sales funnels, and promotional campaigns; provide guidance on platform features to drive early success. Sales Performance Boosting: Work with clients to identify opportunities to increase sales in the initial stages; analyze performance data to provide actionable insights and campaign optimization suggestions; proactively monitor and support clients to address barriers to early sales success. Client Engagement and Retention: Build strong relationships with clients during onboarding; encourage early platform adoption and highlight success stories to motivate clients; transition clients to the Customer Success team at key onboarding milestones. Cross-Functional Collaboration: Collaborate with Sales, Marketing, and Customer Success teams to align onboarding activities with business objectives; provide feedback to Product and BI teams to improve the onboarding experience; assist in developing onboarding best practices and training materials. Qualifications 2+ years of experience in a client onboarding role, Customer Success, Account Management, or a similar client-facing position. Experience in a sales-driven environment, preferably within digital products or tech. Fluent in Spanish, with advanced conversational English (B2+). Strong interpersonal and communication skills with the ability to build trust and rapport with new clients. Analytical mindset with the ability to translate data into actionable insights. Proactive attitude, willing to take initiative and provide solutions to client challenges. Based in LATAM with a hybrid working model. Why Hotmart? Join Hotmart to be part of a team that values client success and growth across LATAM. #J-18808-Ljbffr
-
Onboarding Analyst
hace 2 semanas
WorkFromHome, México Vonage A tiempo completoJoin Vonage and help us innovate cloud communications for businesses worldwide! Why this role matters : We are looking for an Onboarding Analyst to join our Onboarding team. This role works cross functionally with our sales team to ensure that customers are onboarded in the best possible way. You will liaise with different operational teams, finding...
-
Remote Onboarding Analyst — Streamline Customer Journeys
hace 2 semanas
WorkFromHome, México Vonage A tiempo completoA cloud communications leader in Mexico is seeking an Onboarding Analyst to enhance customer onboarding experiences. This role requires a Bachelor's degree and fluency in English. Candidates should possess strong project management skills and a customer-focused mindset. Responsibilities include ensuring smooth onboarding processes and identifying...
-
Remote Onboarding Analyst
hace 2 semanas
WorkFromHome, México Vonage A tiempo completoA global cloud communications leader is seeking an Onboarding Analyst to enhance the customer onboarding journey in Mexico. The ideal candidate will manage onboarding processes, improve tools, and communicate effectively with diverse teams. Required qualifications include a Bachelor's degree in Business and experience in fast-paced environments. Familiarity...
-
Onboarding Analyst
hace 2 semanas
WorkFromHome, México Vonage A tiempo completoJoin Vonage and help us innovate cloud communications for businesses worldwide! Why this role matters: We are looking for an Onboarding Analyst to join our Onboarding team. This role works cross functionally with our sales team to ensure that customers are onboarded in the best possible way. You will liaise with different operational teams, finding...
-
Onboarding Analyst
hace 2 semanas
WorkFromHome, México Vonage A tiempo completoJoin Vonage and help us innovate cloud communications for businesses worldwide! Why this role matters: We are looking for an Onboarding Analyst to join our Onboarding team. This role works cross functionally with our sales team to ensure that customers are onboarded in the best possible way. You will liaise with different operational teams, finding...
-
Remote Onboarding Specialist
hace 2 semanas
WorkFromHome, México Vonage A tiempo completoA global cloud communications leader is seeking an Onboarding Analyst to facilitate seamless customer onboarding experiences. This remote role based in Mexico City requires strong English fluency and a Bachelor's degree in Business. Key responsibilities include managing onboarding processes, building relationships with teams, and identifying improvements for...
-
Remote Strategic Proposals Analyst
hace 2 semanas
WorkFromHome, México INDI Staffing Services A tiempo completoA leading staffing agency in Mexico is seeking a Strategic Proposal Analyst to create compelling proposals for software development and consulting services. The successful candidate will have 3-5 years of experience in IT outsourcing, exceptional communication skills, and a strong understanding of the Software Development Life Cycle. This role offers...
-
Remote Strategic Proposals Analyst
hace 2 semanas
WorkFromHome, México BairesDev A tiempo completoA leading software development firm is looking for a Strategic Proposal Analyst to work remotely. This role requires crafting high-quality proposals and responses for IT engagements, demanding exceptional English writing and analytical skills. The ideal candidate will have 3-5 years of related experience, proficiency in software development life cycles, and...
-
Remote Tier 2 Support Analyst – Life Insurance Tech
hace 3 semanas
WorkFromHome, México Capgemini A tiempo completoA leading global consulting firm is seeking a Tier 2 Support Analyst to maintain the stability of a digital life insurance ecosystem. This role requires 1-3 years of relevant experience and involves incident management, service coordination, and collaboration with various teams. Ideal candidates should have a bachelor's degree in IT, strong troubleshooting...
-
Remote Data Analyst — Power BI Dashboards
hace 3 semanas
WorkFromHome, México Insight Global A tiempo completoA consulting firm is looking for a Junior Data Analyst who will work remotely with a food and beverage company in Mexico. Responsibilities include maintaining Power BI dashboards, ensuring data accuracy, and collaborating with teams for data inputs. Ideal for early career professionals keen on growth in data analytics. The position offers a contract, with an...
